UX Audit Services for SaaS & Enterprise Products

UX Audit Services for SaaS & Enterprise Products

UX Audit Services for SaaS & Enterprise Products

A close look at your product to find what's not working for users.

A close look at your product to find what's not working for users.

A close look at your product to find what's not working for users.

Hero image
Hero image

We fix confusing screens

We fix confusing screens

We fix confusing screens

We find where users drop off

We find where users drop off

We find where users drop off

UX Audit helps to find the real Problems and Barriers inside your Product, so you know exactly what to fix and why.

UX Audit helps to find the real Problems and Barriers inside your Product, so you know exactly what to fix and why.

UX Audit helps to find the real Problems and Barriers inside your Product, so you know exactly what to fix and why.

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We find where users are getting stuck

Mascot holding his head in stress
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We find where users are getting stuck

Mascot holding his head in stress
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We find where users are getting stuck

Mascot holding his head in stress
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We spot the real barriers inside your product

Mascot holding magnifying glass and searching somthing
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We spot the real barriers inside your product

Mascot holding magnifying glass and searching somthing
Pin icon image

We spot the real barriers inside your product

Mascot holding magnifying glass and searching somthing
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We understand why users are dropping off

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We understand why users are dropping off

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We understand why users are dropping off

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We get a clear picture of what needs to change

Mascot got a clear idea
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We get a clear picture of what needs to change

Mascot got a clear idea
Pin icon image

We get a clear picture of what needs to change

Mascot got a clear idea

Your Product needs UI/UX Audit servie if

Your Product needs UI/UX Audit servie if

Your Product needs UI/UX Audit servie if

Users dropping off for no clear reason

You can see it in the numbers but can't find why.

Cute 3D orange snail mascot with smiling face

Users dropping off for no clear reason

You can see it in the numbers but can't find why.

Cute 3D orange snail mascot with smiling face

Users dropping off for no clear reason

You can see it in the numbers but can't find why.

Cute 3D orange snail mascot with smiling face

Features no one is using

They exist, but users can't find or understand them.

3D features

Features no one is using

They exist, but users can't find or understand them.

3D features

Features no one is using

They exist, but users can't find or understand them.

3D features

Support tickets piling up

Users struggle with basic tasks and keep asking for help.

Ticket illustrations

Support tickets piling up

Users struggle with basic tasks and keep asking for help.

Ticket illustrations

Support tickets piling up

Users struggle with basic tasks and keep asking for help.

Ticket illustrations

Traffic but no conversions

People land on your product but don't take any action.

No user conversions graph

Traffic but no conversions

People land on your product but don't take any action.

No user conversions graph

Traffic but no conversions

People land on your product but don't take any action.

No user conversions graph

How we Audit your products, Our step by step process.

How we Audit your products, Our step by step process.

How we Audit your products, Our step by step process.

Understand the Product

Before we start, we spend time learning what your product does, who uses it, and what they are trying to accomplish. This makes sure every finding we give you is based on real context.

Mapping Flows & Screens

We go through every path a user can take inside your product and map it all out. Then we go screen by screen and look at everything — buttons, text, layout, and navigation.

Finding & Marking Problems

We mark every place where a user could get confused, stuck, or give up. Each problem is noted with a clear explanation of what it is and why it is happening.

Scoring & Prioritizing

We score every part of your product — content, design, navigation, and ease of use — and sort all the issues by priority so you know exactly what to fix first and what can wait.

Deliver the full Report

We put everything into a clear report and walk you through every finding — what's broken, why it matters, and exactly what to do to fix it. Nothing is left unclear.

Deliver the full Report

We put everything into a clear report and walk you through every finding — what's broken, why it matters, and exactly what to do to fix it. Nothing is left unclear.

Understand the Product

Before we start, we spend time learning what your product does, who uses it, and what they are trying to accomplish. This makes sure every finding we give you is based on real context.

Mapping Flows & Screens

We go through every path a user can take inside your product and map it all out. Then we go screen by screen and look at everything — buttons, text, layout, and navigation.

Finding & Marking Problems

We mark every place where a user could get confused, stuck, or give up. Each problem is noted with a clear explanation of what it is and why it is happening.

Scoring & Prioritizing

We score every part of your product — content, design, navigation, and ease of use — and sort all the issues by priority so you know exactly what to fix first and what can wait.

Deliver the full Report

We put everything into a clear report and walk you through every finding — what's broken, why it matters, and exactly what to do to fix it. Nothing is left unclear.

We Go Through Your Product's User Flows and Screens, Spot the Problems, Audit Every One of Them, and Deliver you a Clear Report.

We Go Through Your Product's User Flows and Screens, Spot the Problems, Audit Every One of Them, and Deliver you a Clear Report.

We Go Through Your Product's User Flows and Screens, Spot the Problems, Audit Every One of Them, and Deliver you a Clear Report.

This Is How Our Audit Looks Like

This Is How Our Audit Looks Like

This Is How Our Audit Looks Like

9:41

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How's it going

Haley

Add Your New Card

**** **** **** 3241

Total Balance

$214,453.00

Transfer

Request

Savings

Contact

History Transaction

See All

Abode Photoship

Jan 21 2025 . 04:44 PM

$19

Figmer

Jan 18 2025 . 11:11 AM

$15

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9:41

Transfer Money

Receiver Avatar

Haley Baylee

1234 - 5678 - 9012 - 3456

$44,000

Add Note (Optional)

9:41

User Avatar

How's it going

Haley

Add Your New Card

**** **** **** 3241

Total Balance

$214,453.00

Transfer

Request

Savings

Contact

History Transaction

See All

Abode Photoship

Jan 21 2025 . 04:44 PM

$19

Figmer

Jan 18 2025 . 11:11 AM

$15

User Avatar

9:41

Transfer Money

Receiver Avatar

Haley Baylee

1234 - 5678 - 9012 - 3456

$44,000

Add Note (Optional)

9:41

User Avatar

How's it going

Haley

Add Your New Card

**** **** **** 3241

Total Balance

$214,453.00

Transfer

Request

Savings

Contact

History Transaction

See All

Abode Photoship

Jan 21 2025 . 04:44 PM

$19

Figmer

Jan 18 2025 . 11:11 AM

$15

User Avatar

9:41

Transfer Money

Receiver Avatar

Haley Baylee

1234 - 5678 - 9012 - 3456

$44,000

Add Note (Optional)

1

Lack of clarity

Don’t know what register user means

Priya Sharma, 29 yrs

1

Lack of clarity

Don’t know what register user means

Priya Sharma, 29 yrs

1

Lack of clarity

Don’t know what register user means

Priya Sharma, 29 yrs

3

Lack of Context

It is unclear whose name to write. Mine or the home owner’s.

Priya Sharma, 29 yrs

3

Lack of Context

It is unclear whose name to write. Mine or the home owner’s.

Priya Sharma, 29 yrs

3

Lack of Context

It is unclear whose name to write. Mine or the home owner’s.

Priya Sharma, 29 yrs

5

Resend OTP option missing

What happens if I did not receive OTP? No resend option as such

Priya Sharma, 29 yrs

5

Resend OTP option missing

What happens if I did not receive OTP? No resend option as such

Priya Sharma, 29 yrs

5

Resend OTP option missing

What happens if I did not receive OTP? No resend option as such

Priya Sharma, 29 yrs

4

No mention of App’s Name

It is not mentioned that it is electricity bill app

Priya Sharma, 29 yrs

4

No mention of App’s Name

It is not mentioned that it is electricity bill app

Priya Sharma, 29 yrs

4

No mention of App’s Name

It is not mentioned that it is electricity bill app

Priya Sharma, 29 yrs

What's Inside Every Audit Report We Deliver

What's Inside Every Audit Report We Deliver

What's Inside Every Audit Report We Deliver

Usability Score

Usability Score

We score every part of your product out of 5 across different areas like navigation, content, visual design, and more. So you get a clear picture of where your product stands and which areas need the most work.

We score every part of your product out of 5 across different areas like navigation, content, visual design, and more. So you get a clear picture of where your product stands and which areas need the most work.

Screen by Screen Findings

Screen by Screen Findings

We go through every single screen in your product, mark every problem we spot, and explain in simple words what's wrong, why it's a problem, and how it's affecting your users.

We go through every single screen in your product, mark every problem we spot, and explain in simple words what's wrong, why it's a problem, and how it's affecting your users.

Research Report

Research Report

Before we touch the audit, we spend time understanding your product fully - what it does, how users move through it, and what they're trying to accomplish. So every finding we give you is based on real context, not assumptions.

Before we touch the audit, we spend time understanding your product fully - what it does, how users move through it, and what they're trying to accomplish. So every finding we give you is based on real context, not assumptions.

Prioritized Fix List

Prioritized Fix List

Not everything needs to be fixed at once. We sort every issue by priority so your team knows exactly what to fix first, what can wait, and what will have the biggest impact on your users.

Not everything needs to be fixed at once. We sort every issue by priority so your team knows exactly what to fix first, what can wait, and what will have the biggest impact on your users.

Design Recommendations

We don't just point out problems and leave. For every issue we find, we give you a clear design solution - what needs to change, how it should look, and exactly how to fix it.

Audit scores

Usability Score

We score every part of your product out of 5 across different areas like navigation, content, visual design, and more. So you get a clear picture of where your product stands and which areas need the most work.

Screen by Screen Findings

We go through every single screen in your product, mark every problem we spot, and explain in simple words what's wrong, why it's a problem, and how it's affecting your users.

Research Report

Before we touch the audit, we spend time understanding your product fully - what it does, how users move through it, and what they're trying to accomplish. So every finding we give you is based on real context, not assumptions.

Prioritized Fix List

Not everything needs to be fixed at once. We sort every issue by priority so your team knows exactly what to fix first, what can wait, and what will have the biggest impact on your users.

Design Recommendations

We don't just point out problems and leave. For every issue we find, we give you a clear design solution - what needs to change, how it should look, and exactly how to fix it.

Plans That Grow Your Business

Plans That Grow Your Business

Plans That Grow Your Business

Two ways to improve your product. Pick what works for you right now.

Two ways to improve your product. Pick what works for you right now.

Two ways to improve your product. Pick what works for you right now.

US Dollars ($)

Indian Rupees (₹)

US Dollars ($)

Indian Rupees (₹)

US Dollars ($)

Indian Rupees (₹)

UX Audit

UX Audit

UX Audit

Get a clear picture of what's broken in your product.

Get a clear picture of what's broken in your product.

₹ 96,000

₹ 96,000

₹ 96,000

Plus Taxes

Plus Taxes

Schedule a Call

Get in touch

Get in touch

  • Usability score across all areas

  • Usability score across all areas

  • Screen by screen findings

  • Screen by screen findings

  • Full research report

  • Full research report

  • Prioritized fix list

  • Prioritized fix list

  • Clear design solutions for every issue

  • Clear design solutions for every issue

Audit + Full Redesign

Audit + Full Redesign

Audit + Full Redesign

Get it found, designed, and fixed completely.

Get it found, designed, and fixed completely.

Custom Pricing

Custom Pricing

Custom Pricing

(Based on product size and scope)

(Based on product size and scope)

Schedule a Call

Get in touch

Get in touch

  • Everything in the Audit plan

  • Everything in the Audit plan

  • Full UI/UX redesign of your product

  • Full UI/UX redesign of your product

  • User flows and wireframes

  • User flows and wireframes

  • Final design handoff ready for development

  • Final design handoff ready for development

  • Ongoing design support

  • Ongoing design support

Not Sure Where to Start? Let's Talk.

Not Sure Where to Start? Let's Talk.

Not Sure Where to Start? Let's Talk.

Upslide design studio founder profile

Varun Kashetty

Varun Kashetty

Discovery call

Discovery call

Discovery call

A focused call to understand your product, challenges, and fit before starting a long-term UX partnership.

A focused call to understand your product, challenges, and fit before starting a long-term UX partnership.

A focused call to understand your product, challenges, and fit before starting a long-term UX partnership.

Frequently Asked Questions

FAQ

Frequently Asked Questions

Find answers to the most

commonly asked questions here.

Find answers to the most

commonly asked questions here.

Find answers to the most

commonly asked questions here.

What is a UX audit?

How long does a UX audit take?

What will I get after the audit?

Do I need to redesign my product after the audit?

How do I get started?

What are UI UX web design services?

What do your UI/UX web design services include?

How are your services different from the best UX/UI web design services?

Do I need a full website redesign or targeted improvements?

How do UI UX web design services impact conversions?

What is your process for UI UX web design?

What deliverables will I receive from your UI/UX web design services?