Product of Cloud 4c
Redesigning the Way Teams Work With Enterprise Data
Redesigning the Way Teams Work With Enterprise Data
Redesigning the Way Teams Work With Enterprise Data
Transforming ECHO into a self-service system that enables teams to discover, interpret, and act on data with ease.
Transforming ECHO into a self-service system that enables teams to discover, interpret, and act on data with ease.
About Project
About Project
About Project
Cloud4C is a global leader in managing cloud services, enabling enterprises to run secure, scalable, and compliant operations.
ECHO, their AI-driven data platform, was built to make organizational data easier to access and interpret but the experience needed clarity, structure, and modern usability to unlock its full potential.
Cloud4C partnered with us to redesign ECHO into a truly accessible, self-service platform with simplified workflows, intuitive data access, and a more predictable user experience.
Cloud4C is a global leader in managing cloud services, enabling enterprises to run secure, scalable, and compliant operations.
ECHO, their AI-driven data platform, was built to make organizational data easier to access and interpret but the experience needed clarity, structure, and modern usability to unlock its full potential.
Cloud4C partnered with us to redesign ECHO into a truly accessible, self-service platform with simplified workflows, intuitive data access, and a more predictable user experience.
About Project
About Project
About Project
AI/ML
Team
Team
Team
Varun Kashetty, Srinivas
Varun, Srinivas
Subscription Category
Subscription Category
Subscription Category
Quick win
Project start Year
Project start Year
Project start Year
July 2025
Business
Business
Business
Challenges
Challenges
Challenges
Poor User Experience
Poor User Experience
Poor User Experience
ECHO AI’s cluttered interface and poor navigation hindered daily use, leading to lower user engagement and satisfaction.
ECHO AI’s cluttered interface and poor navigation hindered daily use, leading to lower user engagement and satisfaction.
ECHO AI’s cluttered interface and poor navigation hindered daily use, leading to lower user engagement and satisfaction.
Low Feature Adoption
Low Feature Adoption
Low Feature Adoption
Advanced features were hard to find, difficult to use, and lacked guidance, limiting their application to real needs.
Advanced features were hard to find, difficult to use, and lacked guidance, limiting their application to real needs.
Advanced features were hard to find, difficult to use, and lacked guidance, limiting their application to real needs.
Heavy training Requirement
Heavy training Requirement
New users required extensive training, increasing support costs and hindering scalability.
New users required extensive training, increasing support costs and hindering scalability.
Heavy training Requirement
New users required extensive training, increasing support costs and hindering scalability.
Our
Our
Our
Approach
Approach
Approach
User Flow
We mapped detailed user flows for key tasks, data interactions, and edge cases like incomplete filters or invalid queries. This helped us spot friction early and refine the flow for clarity, guidance, and faster task completion.
User Flow
We mapped detailed user flows for key tasks, data interactions, and edge cases like incomplete filters or invalid queries. This helped us spot friction early and refine the flow for clarity, guidance, and faster task completion.
User Flow
We mapped detailed user flows for key tasks, data interactions, and edge cases like incomplete filters or invalid queries. This helped us spot friction early and refine the flow for clarity, guidance, and faster task completion.
Old
Old
Old
Screens
Screens
Screens
The old ECHO screens were cluttered and hard to navigate, with key data buried and actions scattered. Tasks took longer, filters felt unreliable, and users depended heavily on training and support to get things done.
The old ECHO screens were cluttered and hard to navigate, with key data buried and actions scattered. Tasks took longer, filters felt unreliable, and users depended heavily on training and support to get things done.
The old ECHO screens were cluttered and hard to navigate, with key data buried and actions scattered. Tasks took longer, filters felt unreliable, and users depended heavily on training and support to get things done.
Where Hard Tasks
Where Hard Tasks
Where Hard Tasks
Became Effortless
Became Effortless
Became Effortless
Customisable Dashboards
Customisable Dashboards
Customisable Dashboards
We redesigned the dashboard to be fully customizable, letting users arrange widgets, highlight key metrics, and shape a layout that fits their workflow making the experience cleaner and easier to use.
We redesigned the dashboard to be fully customizable, letting users arrange widgets, highlight key metrics, and shape a layout that fits their workflow making the experience cleaner and easier to use.
We redesigned the dashboard to be fully customizable, letting users arrange widgets, highlight key metrics, and shape a layout that fits their workflow making the experience cleaner and easier to use.
Chat With Your Data
Chat With Your Data
Chat With Your Data
We redesigned the chatbot the main way users interact with data by simplifying responses and improving layout clarity. It’s now cleaner, more intuitive, and much easier for teams to get the insights they need.
We redesigned the chatbot the main way users interact with data by simplifying responses and improving layout clarity. It’s now cleaner, more intuitive, and much easier for teams to get the insights they need.
We redesigned the chatbot the main way users interact with data by simplifying responses and improving layout clarity. It’s now cleaner, more intuitive, and much easier for teams to get the insights they need.
Smarter Multi-Model Selection
Smarter Multi-Model Selection
Smarter Multi-Model Selection
We simplified the multi-model feature by making model selection clearer and easier, helping users pick the right AI model without confusion.
We simplified the multi-model feature by making model selection clearer and easier, helping users pick the right AI model without confusion.
We simplified the multi-model feature by making model selection clearer and easier, helping users pick the right AI model without confusion.
Improved
Improved
Improved
Screens
Screens
Screens
The new ECHO screens are cleaner, more structured, and easier to navigate. Clear dashboards, consistent layouts, and simplified workflows make the experience intuitive allowing teams to explore data confidently without relying on support.
We designed a set of reusable UI components that not only unified the look and feel across 15+ pharma applications but also solved critical UX challenges.
We designed a set of reusable UI components that not only unified the look and feel across 15+ pharma applications but also solved critical UX challenges.
LIGHT MODE
LIGHT MODE
LIGHT MODE
DARK MODE
DARK MODE
DARK MODE
Visual
Visual
Visual
Foundations
Foundations
Foundations
We chose Inter for its high readability and clarity across data-heavy screens. The blue palette builds trust and focus, while neutral tones maintain contrast and reduce visual fatigue creating a clean, modern, enterprise ready interface.
We chose Inter for its high readability and clarity across data-heavy screens. The blue palette builds trust and focus, while neutral tones maintain contrast and reduce visual fatigue creating a clean, modern, enterprise ready interface.
We designed a set of reusable UI components that not only unified the look and feel across 15+ pharma applications but also solved critical UX challenges.
Impact
Impact
Impact
Created
Created
Created
The redesign improved how teams use ECHO by simplifying workflows, clarifying navigation, and reducing reliance on training and support. Users can now complete tasks faster and interact with data more confidently in their daily work.
The redesign improved how teams use ECHO by simplifying workflows, clarifying navigation, and reducing reliance on training and support. Users can now complete tasks faster and interact with data more confidently in their daily work.
Make your product the one users recommend!
Make your product the one users recommend!
Make your product the one users recommend!
Case Studies
Case Studies
Case Studies
Echo
Echo
Echo
AI/ML
AI/ML
AI/ML
ECHO’s cluttered dashboards and slow onboarding limited it’s growth. With role-based flows, simpler charts, and…
ECHO’s cluttered dashboards and slow onboarding limited it’s growth. With role-based flows, simpler charts, and…
ECHO’s cluttered dashboards and slow onboarding limited it’s growth. With role-based flows, simpler chart…
Suvarna
Suvarna
Suvarna
Healthcare
Healthcare
Healthcare
Six healthcare tools went from inconsistent to streamlined. With fewer screens, automation, and smart…
Six healthcare tools went from inconsistent to streamlined. With fewer screens, automation, and smart…
Six healthcare tools went from inconsistent to streamlined. With fewer screens, automation, and sma…