Redesigning HR software that
Redesigning HR software
Redesigning HR software
streamlined
that streamlined
that streamlined
About Project
About Project
About Project
Sarv HR, based in Hyderabad, offers end-to-end HR solutions. They developed HRETE, a platform that manages all key HR activities including onboarding, attendance, payroll, leave, and multi-organization management.
The SarvHR team approached us because fragmented workflows, inconsistent navigation, and unclear actions were making HRETE software hard to use. HR teams struggled to complete basic tasks, leading to confusion, low adoption, and constant dependency on support. These challenges slowed down their clients’ day-to-day operations and prevented the software from being used to its full potential.
Our goal was to simplify the entire system—improving clarity, reducing onboarding time, and restructuring key workflows so users could complete tasks confidently without confusion.
Sarv HR, based in Hyderabad, offers end-to-end HR solutions. They developed HRETE, a platform that manages all key HR activities including onboarding, attendance, payroll, leave, and multi-organization management.
The SarvHR team approached us because fragmented workflows, inconsistent navigation, and unclear actions were making HRETE software hard to use. HR teams struggled to complete basic tasks, leading to confusion, low adoption, and constant dependency on support. These challenges slowed down their clients’ day-to-day operations and prevented the software from being used to its full potential.
Our goal was to simplify the entire system—improving clarity, reducing onboarding time, and restructuring key workflows so users could complete tasks confidently without confusion.
About Project
Health Care
Team
S.Madhumala, Kishor Mallari
Subscription Category
Quick win
Project start Year
December 2024
Business Challenges
Business Challenges
Business Challenges
Delayed Onboarding Process
Delayed Onboarding Process
Delayed Onboarding Process
Onboarding takes longer than expected, slowing user adoption, reducing productivity, and creating early friction for new employees.
Onboarding takes longer than expected, slowing user adoption, reducing productivity, and creating early friction for new employees.
Onboarding takes longer than expected, slowing user adoption, reducing productivity, and creating early friction for new employees.
High Dependency on Support Teams
High Dependency on Support Teams
High Dependency on Support Teams
Users rely heavily on support teams to complete routine tasks, indicating unclear workflows and insufficient in-app guidance features.
Users rely heavily on support teams to complete routine tasks, indicating unclear workflows and insufficient in-app guidance features.
Users rely heavily on support teams to complete routine tasks, indicating unclear workflows and insufficient in-app guidance features.
Heavy training Requirement
Heavy training Requirement
The system requires extensive training for users to operate effectively, revealing complex interfaces and a need for simplified workflows.
The system requires extensive training for users to operate effectively, revealing complex interfaces and a need for simplified workflows.
Heavy training Requirement
The system requires extensive training for users to operate effectively, revealing complex interfaces and a need for simplified workflows.
Our Approach
Our Approach
Our Approach
User Flow
We conducted an end-to-end, step-by-step user flow for every module of the HRETE software, breaking down each action users take, from the moment they enter a screen to the moment they complete a task. Every path, decision point, dependency, and edge case was mapped in detail.
User Flow
We conducted an end-to-end, step-by-step user flow for every module of the HRETE software, breaking down each action users take, from the moment they enter a screen to the moment they complete a task. Every path, decision point, dependency, and edge case was mapped in detail.
User Flow
We conducted an end-to-end, step-by-step user flow for every module of the HRETE software, breaking down each action users take, from the moment they enter a screen to the moment they complete a task. Every path, decision point, dependency, and edge case was mapped in detail.
Key Problems
Key Problems
Key Problems
Company Details View
Company Details View
Company Details View
No Guided Path for First-Time Setup
No Guided Path for First-Time Setup
No Guided Path for First-Time Setup
The screen shows two separate tables and many unlabeled action icons, making it hard for users to understand where to focus and what to do next.
The screen shows two separate tables and many unlabeled action icons, making it hard for users to understand where to focus and what to do next.
The screen shows two separate tables and many unlabeled action icons, making it hard for users to understand where to focus and what to do next.
Level Mapping View
Level Mapping View
Level Mapping View
Unclear Level Mapping Process
Unclear Level Mapping Process
Unclear Level Mapping Process
Users struggle to understand how to move levels between lists because the controls are unclear and there’s no guidance on what the selections mean.
Users struggle to understand how to move levels between lists because the controls are unclear and there’s no guidance on what the selections mean.
Users struggle to understand how to move levels between lists because the controls are unclear and there’s no guidance on what the selections mean.
Company Settings View
Company Settings View
Company Settings View
Confusing Settings Layout
Confusing Settings Layout
Confusing Settings Layout
Users find it difficult to understand each setting because the screen lacks clear explanations and intuitive guidance.
Users find it difficult to understand each setting because the screen lacks clear explanations and intuitive guidance.
Users find it difficult to understand each setting because the screen lacks clear explanations and intuitive guidance.
Key Solutions
Key Solutions
Key Solutions
Company Details View
Company Details View
Company Details View
Structured Company Overview
Structured Company Overview
Structured Company Overview
We redesigned the page with a clearer layout, intuitive actions, and organized information, making it easier for admins to view, edit, and manage company units without confusion.
We redesigned the page with a clearer layout, intuitive actions, and organized information, making it easier for admins to view, edit, and manage company units without confusion.
We redesigned the page with a clearer layout, intuitive actions, and organized information, making it easier for admins to view, edit, and manage company units without confusion.
Level Mapping View
Level Mapping View
Level Mapping View
Simplified Level Mapping
Simplified Level Mapping
Simplified Level Mapping
We organized the layout, added clearer labels, and simplified actions so users can map levels quickly without confusion.
We organized the layout, added clearer labels, and simplified actions so users can map levels quickly without confusion.
We organized the layout, added clearer labels, and simplified actions so users can map levels quickly without confusion.
Company Setting View
Company Setting View
Company Setting View
Guided Settings Configuration
Guided Settings Configuration
Guided Settings Configuration
A clearer layout and helpful guidance make configuring security and mail settings easier and more understandable.
A clearer layout and helpful guidance make configuring security and mail settings easier and more understandable.
A clearer layout and helpful guidance make configuring security and mail settings easier and more understandable.
Features that simplify everyday HR operations
Features that simplify everyday HR operations
Features that simplify everyday HR operations
Quick Toggle
Easily check and update an organization’s active or inactive status instantly using a single toggle.
Quick Toggle
Easily check and update an organization’s active or inactive status instantly using a single toggle.
Quick Toggle
Easily check and update an organization’s active or inactive status instantly using a single toggle.
Visuals
Visuals
Visuals
Color Palette
Color Palette
Color Palette
A refined set of primary, secondary, and tertiary colors that shaped the visual identity and ensured a consistent, modern interface across the platform.
A refined set of primary, secondary, and tertiary colors that shaped the visual identity and ensured a consistent, modern interface across the platform.
A refined set of primary, secondary, and tertiary colors that shaped the visual identity and ensured a consistent, modern interface across the platform.
Typography
Typography
Typography
We used the Inter typeface for its clarity and versatility, ensuring readable text and consistent hierarchy across all screens.
We used the Inter typeface for its clarity and versatility, ensuring readable text and consistent hierarchy across all screens.
We used the Inter typeface for its clarity and versatility, ensuring readable text and consistent hierarchy across all screens.
Custom Iconography
Custom Iconography
Custom Iconography
We designed a custom icon set tailored for the platform, ensuring each icon aligns with the brand style and clearly communicates its purpose.
We designed a custom icon set tailored for the platform, ensuring each icon aligns with the brand style and clearly communicates its purpose.
We designed a custom icon set tailored for the platform, ensuring each icon aligns with the brand style and clearly communicates its purpose.
Impact Created
Business Impacts
Business Impacts
Less Onboarding Time
Less Onboarding Time
Less Onboarding Time
Consistent layouts and guided workflows reduced onboarding time, helping HR teams start faster with minimal training and fewer follow-ups overall.
Consistent layouts and guided workflows reduced onboarding time, helping HR teams start faster with minimal training and fewer follow-ups overall.
Consistent layouts and guided workflows reduced onboarding time, helping HR teams start faster with minimal training and fewer follow-ups overall.
Faster Adoption
Simplified task flows and clear navigation enabled quicker feature adoption across teams, locations, and roles without extra assistance during rollout.
Fewer Support Tickets
Clear interfaces and well-placed actions reduced mistakes, repeat queries, and reliance on support teams during daily HR operations across organizations.
Faster Adoption
Faster Adoption
Simplified task flows and clear navigation enabled quicker feature adoption across teams, locations, and roles without extra assistance during rollout.
Simplified task flows and clear navigation enabled quicker feature adoption across teams, locations, and roles without extra assistance during rollout.
Fewer Support Tickets
Fewer Support Tickets
Clear interfaces and well-placed actions reduced mistakes, repeat queries, and reliance on support teams during daily HR operations across organizations.
Clear interfaces and well-placed actions reduced mistakes, repeat queries, and reliance on support teams during daily HR operations across organizations.
Make your product the one users recommend!
Make your product the one users recommend!
Make your product the one users recommend!
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