AI

AI

AI

Chatbot

Chatbot

Chatbot

that

that

that

turns

turns

turns

complex

complex

complex

data

data

data

Conversational

Conversational

Conversational

with

with

with

ease

ease

ease

App for Easy

Industry

Industry

AI/ML

AI/ML

Team

Team

Varun, Srinivas

Varun, Srinivas

Subscription

Subscription

Quick Win

Quick Win

Project start Year

Project start Year

2024

2024

About Project

About Project

About Project

Cloud4C is a global leader in managed cloud services, delivering secure, scalable, and compliant cloud solutions to enterprises across industries.

Cloud4C is a global leader in managed cloud services, delivering secure, scalable, and compliant cloud solutions to enterprises across industries.

ECHO is an AI-driven data chatbot built to simplify organizational data access and interpretation. Cloud4C partnered with us to redesign the platform, aligning it with their vision of accessibility, innovation, and ease, bringing out the full potential of ECHO.

ECHO is an AI-driven data chatbot built to simplify organizational data access and interpretation. Cloud4C partnered with us to redesign the platform, aligning it with their vision of accessibility, innovation, and ease, bringing out the full potential of ECHO.

ECHO is an AI-driven data chatbot built to simplify organizational data access and interpretation. Cloud4C partnered with us to redesign the platform, aligning it with their vision of accessibility, innovation, and ease, bringing out the full potential of ECHO.

The application serves both the general public and healthcare professionals, providing quick and reliable access to drug uses, effects, alternatives, and interaction checks.

The application serves both the general public and healthcare professionals, providing quick and reliable access to drug uses, effects, alternatives, and interaction checks.

The

The

The

Core

Core

Core

Business

Business

Business

Challenges

Challenges

Challenges

ECHO AI’s confusing interface made navigation difficult and key features hard to find, leading to low adoption, heavy training needs, and higher support costs.

ECHO AI’s confusing interface made navigation difficult and key features hard to find, leading to low adoption, heavy training needs, and higher support costs.

ECHO AI’s confusing interface made navigation difficult and key features hard to find, leading to low adoption, heavy training needs, and higher support costs.

Poor User Experience

Poor User Experience

Poor User Experience

ECHO AI’s cluttered interface and unclear navigation made everyday use difficult, ultimately reducing user engagement and satisfaction.

ECHO AI’s cluttered interface and unclear navigation made everyday use difficult, ultimately reducing user engagement and satisfaction.

ECHO AI’s cluttered interface and unclear navigation made everyday use difficult, ultimately reducing user engagement and satisfaction.

Low Feature Adoption Despite High Value

Low Feature Adoption Despite High Value

Low Feature Adoption Despite High Value

Advanced features were hard to find, complex to use, and lacked guidance, leaving users unable to apply them to their organization’s real needs.

Advanced features were hard to find, complex to use, and lacked guidance, leaving users unable to apply them to their organization’s real needs.

Advanced features were hard to find, complex to use, and lacked guidance, leaving users unable to apply them to their organization’s real needs.

Heavy training Requirement

Heavy training Requirement

Heavy training Requirement

New users needed extensive training just to get started, driving up support costs and making it hard for teams to scale quickly.

New users needed extensive training just to get started, driving up support costs and making it hard for teams to scale quickly.

New users needed extensive training just to get started, driving up support costs and making it hard for teams to scale quickly.

ECHO

ECHO

ECHO

Old Screen

Old Screen

Old Screen

Packed with tabular data and hard-to-understand layouts

Packed with tabular data and hard-to-understand layouts

Packed with tabular data and hard-to-understand layouts

New Screen

New Screen

New Screen

Clear-indications, organised, Task-focused , user-friendly

Clear-indications, organised, Task-focused , user-friendly

Clear-indications, organised, Task-focused , user-friendly

User Flow

We mapped detailed user flows covering key tasks, data interactions, and “what-if” scenarios such as incomplete filters or invalid queries. This allowed us to pinpoint friction areas early and redesign the flow for clarity, better guidance, and faster task completion. 

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User flow

Audit Points

Wireframe

Design System

UI Design

User Flow

We mapped detailed user flows covering key tasks, data interactions, and “what-if” scenarios such as incomplete filters or invalid queries. This allowed us to pinpoint friction areas early and redesign the flow for clarity, better guidance, and faster task completion. 

View More

User flow

Audit Points

Wireframe

Design System

UI Design

User Flow

We mapped user flows across key tasks, data interactions, and “what-if” cases like incomplete filters or invalid queries. This revealed friction early, helping us redesign flows for clarity, guidance, and faster completion.

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User flow

Audit Points

Wireframe

Design System

UI Design

Features of ECHO

Features of ECHO

Features of ECHO

ECHO AI’s features are seamlessly integrated into a single, intuitive experience, eliminating complexity and enhancing user engagement through clear navigation and streamlined workflows.

ECHO AI’s features are seamlessly integrated into a single, intuitive experience, eliminating complexity and enhancing user engagement through clear navigation and streamlined workflows.

Chatbot for Data fetching

Chatbot for Data fetching

Advanced machine learning model to fetch data from different type of database sources.

Advanced machine learning model to fetch data from different type of database sources.

Customizable Dashboards

Customizable Dashboards

Users can create customizable dashboards tailored to their specific needs, allowing for easy visualization of key metrics and trends.

Users can create customizable dashboards tailored to their specific needs, allowing for easy visualization of key metrics and trends.

Multiple AI-Models

Multiple AI-Models

You can choose different models for primary and secondary models for flexibility.

You can choose different models for primary and secondary models for flexibility.

Data Tracking

Data Tracking

Visually tracking the data using the interactive charts.

Visually tracking the data using the interactive charts.

Native Integrations

Native Integrations

Advanced machine learning model to fetch data from different type of database sources.

Advanced machine learning model to fetch data from different type of database sources.

Chatbot for Data fetching

Advanced machine learning model to fetch data from different type of database sources.

Customizable Dashboards

Users can create customizable dashboards tailored to their specific needs, allowing for easy visualization of key metrics and trends.

Multiple AI-Models

You can choose different models for primary and secondary models for flexibility.

Data Tracking

Visually tracking the data using the interactive charts.

Native Integrations

Advanced machine learning model to fetch data from different type of database sources.

Colors

Colors

Colors

Balance

Balance

Balance

Trust,

Trust,

Trust,

Intelligence

Intelligence

Intelligence

and

and

and

Clarity

Clarity

Clarity

ECHO’s primary palette uses “Pantone Blue” to build trust and clarity. Soft accent tones balance the interface, keeping screens modern, clean, and easy to navigate.

ECHO’s primary palette uses “Pantone Blue” to build trust and clarity. Soft accent tones balance the interface, keeping screens modern, clean, and easy to navigate.

ECHO’s primary palette uses “Pantone Blue” to build trust and clarity. Soft accent tones balance the interface, keeping screens modern, clean, and easy to navigate.

Pantone Blue

Brand Primary

#001C9F

Shades

Pantone Blue

Brand Primary

#001C9F

Shades

Shades

#007E7D

Shades

Shades

Grey

Brand Neutrals

#252525

#393939

Grey

Brand Neutrals

Shades

Typography That

Typography That

Typography That

Works

Works

Works

for People

for People

for People

Inter was chosen for its modern, versatile design. Bold headings guide the eye with clarity, while simple body text keeps conversations approachable and easy to follow.

Inter was chosen for its modern, versatile design. Bold headings guide the eye with clarity, while simple body text keeps conversations approachable and easy to follow.

Typephase

Typephase

Typephase

Inter

Inter

Inter

ABCDEFGHIJKLMNOPPQRSTUVWXYZ

ABCDEFGHIJKLMNOPPQRSTUVWXYZ

ABCDEFGHIJKLMNOPPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

abcdefghijklmnopqrstuvwxyz

abcdefghijklmnopqrstuvwxyz

1234567890!@#$%^&*()_+

1234567890!@#$%^&*()_+

1234567890!@#$%^&*()_+

Regular

Regular

Regular

Medium

Medium

Medium

Semi-bold

Semi-bold

Semi-bold

Bold

Bold

Bold

Aa

Aa

Aa

Aa

Aa

Aa

From Login to Insight

From Login to Insight

From Login to Insight

A seamless walkthrough of ECHO’s interface, showing how users move from logging in to retrieving meaningful answers simplifying complex data every step of the way.

A seamless walkthrough of ECHO’s interface, showing how users move from logging in to retrieving meaningful answers simplifying complex data every step of the way.

Impact We Create

Impact We Create

Impact We Create

ECHO evolved into a streamlined, user-friendly platform with faster onboarding, intuitive dashboards, and clearer charts. Enhanced chat made data retrieval effortless, boosting user satisfaction and enabling scalable adoption across organizations.

ECHO evolved into a streamlined, user-friendly platform with faster onboarding, intuitive dashboards, and clearer charts. Enhanced chat made data retrieval effortless, boosting user satisfaction and enabling scalable adoption across organizations.

25%

25%

More readable, allowing for quicker insights and decision-making.

More readable, allowing for quicker insights and decision-making.

More readable, allowing for quicker insights and decision-making.

3X

3X

Faster data retrieval with conversational prompts.

Faster data retrieval with conversational prompts.

Faster data retrieval with conversational prompts.

40%

40%

The improvements helped ECHO expand its reach, increasing user adoption across organizations.

The improvements helped ECHO expand its reach, increasing user adoption across organizations.

The improvements helped ECHO expand its reach, increasing user adoption across organizations.

Make your product the one users recommend!

Make your product the one users recommend!

Make your product the one users recommend!