IOT Casa

IOT Casa

IOT Casa

is

is

is

a

a

a

Smart

Smart

Smart

Home

Home

Home

App

App

App

for

for

for

Easy

Easy

Easy

Device

Device

Device

Control

Control

Contorl

App for Easy

Industry

Industry

Home Automation

Home Automation

Team

Team

Varun, S.Madhumala

Varun, S.Madhumala

Subscription

Subscription

Quick Win

Quick Win

Project start Year

Project start Year

2024

2024

About Project

IOT Casa, is a smart home automation app that lets users control all their connected devices from one place, enabling seamless management, scene creation, and real-time monitoring. The redesign focused on simplifying navigation and enhancing user experience, with the goal of making smart living easy, intuitive, and accessible to everyone.

About Project

IOT Casa, is a smart home automation app that lets users control all their connected devices from one place, enabling seamless management, scene creation, and real-time monitoring. The redesign focused on simplifying navigation and enhancing user experience, with the goal of making smart living easy, intuitive, and accessible to everyone.

About Project

IOT Casa, is a smart home automation app that lets users control all their connected devices from one place, enabling seamless management, scene creation, and real-time monitoring. The redesign focused on simplifying navigation and enhancing user experience, with the goal of making smart living easy, intuitive, and accessible to everyone.

Business

Business

Business

Challenges

Challenges

Challenges

Clients struggled with confusing setups, endless support loops, and heavy training needs. The result—low adoption, rising costs, and stalled growth.

Clients struggled with confusing setups, endless support loops, and heavy training needs. The result—low adoption, rising costs, and stalled growth.

Clients struggled with confusing setups, endless support loops, and heavy training needs. The result—low adoption, rising costs, and stalled growth.

Unable to Attract Clients

Unable to Attract Clients

Unable to Attract Clients

An outdated and frustrating interface made it hard to win new clients. Even existing users struggled to navigate the app and abandoned it. As referrals slowed, engagement declined and retention dropped, ultimately stalling

word-of-mouth growth.

An outdated and frustrating interface made it hard to win new clients. Even existing users struggled to navigate the app and abandoned it. As referrals slowed, engagement declined and retention dropped, ultimately stalling

word-of-mouth growth.

An outdated and frustrating interface made it hard to win new clients. Even existing users struggled to navigate the app and abandoned it. As referrals slowed, engagement declined and retention dropped, ultimately stalling

word-of-mouth growth.

Stalled Growth, Endless Loops

Stalled Growth, Endless Loops

Stalled Growth, Endless Loops

Growth stalled as recurring issues—device registration failures, Wi-Fi setup problems, and guest access confusion—frustrated users. Support teams stayed busy fixing basics, raising costs. Poor UX
drove low activity, high drop-offs, and missed growth opportunities.

Growth stalled as recurring issues—device registration failures, Wi-Fi setup problems, and guest access confusion—frustrated users. Support teams stayed busy fixing basics, raising costs. Poor UX
drove low activity, high drop-offs, and missed growth opportunities.

Growth stalled as recurring issues—device registration failures, Wi-Fi setup problems, and guest access confusion—frustrated users. Support teams stayed busy fixing basics, raising costs. Poor UX
drove low activity, high drop-offs, and missed growth opportunities.

Heavy Dependency on Training

Heavy Dependency on Training

Heavy Dependency on Training

IoT Casa demanded extensive training for end-users and technical teams. Users needed constant guidance, while staff were repeatedly deployed on-sit for fixes. This unsustainable support cycle drained resources and reduced
efficiency.

IoT Casa demanded extensive training for end-users and technical teams. Users needed constant guidance, while staff were repeatedly deployed on-sit for fixes. This unsustainable support cycle drained resources and reduced
efficiency.

IoT Casa demanded extensive training for end-users and technical teams. Users needed constant guidance, while staff were repeatedly deployed on-sit for fixes. This unsustainable support cycle drained resources and reduced
efficiency.

Old Screen

Old Screen

Old Screen

Packed with scattered menus and hard-to-read layouts.

Packed with scattered menus and hard-to-read layouts.

Packed with scattered menus and hard-to-read layouts.

New Screen

New Screen

New Screen

Clean, organized, and role-focused.

Clean, organized, and role-focused.

Clean, organized, and role-focused.

User Flow

We mapped journeys across registration, scene creation, guest access, and control, uncovering friction like multi-screen setups that left users confused and reliant on support.

View More

User flow

Audit Points

Wireframe

UI Concept

Design System

Icon Design

UI Design

User Flow

We mapped journeys across registration, scene creation, guest access, and control, uncovering friction like multi-screen setups that left users confused and reliant on support.

View More

User flow

Audit Points

Wireframe

UI Concept

Design System

Icon Design

UI Design

User Flow

We mapped journeys across registration, scene creation, guest access, and control, uncovering friction like multi-screen setups that left users confused and reliant on support.

View More

User flow

Audit Points

Wireframe

UI Concept

Design System

Icon Design

UI Design

Your Home,

All in

One App for Easy Control!

Control, automate, and personalize your home all from one app.

Costom Remotes

Raghu’s AC

ON

23deg

Modes

Heat

Dry

Cool

Auto

Fan speed

Low

Medium

High

Raghu’s TV

ON

OK

Ch+

Vol+

Ch-

Vol-

OK

Ch-

Ch+

1

2

3

4

5

6

7

8

9

*

0

#

Varun’s Speaker

ON

OK

Ch+

Vol+

Ch-

Vol-

AUX / TV

FM / AM

1

2

3

4

5

6

7

8

9

*

0

#

Voice Control

IOT Casa Unites Everything Smartly and Simply.

Madhu’s AC

OFF

Madhu’s AC

ON

Easy Control

Smart Setup

Your Home,

All in

One App for Easy Control!

Control, automate, and personalize your home all from one app.

IOT Casa Unites Everything Smartly and Simply.

Madhu’s AC

OFF

Madhu’s AC

ON

Easy Control

Smart Setup

Costom Remotes

Raghu’s AC

ON

23deg

Modes

Heat

Dry

Cool

Auto

Fan speed

Low

Medium

High

Raghu’s TV

ON

OK

Ch+

Vol+

Ch-

Vol-

OK

Ch-

Ch+

1

2

3

4

5

6

7

8

9

*

0

#

Varun’s Speaker

ON

OK

Ch+

Vol+

Ch-

Vol-

AUX / TV

FM / AM

1

2

3

4

5

6

7

8

9

*

0

#

Voice Control

Your Home,

All in

One App for Easy Control!

Control, automate, and personalize your home all from one app.

Costom Remotes

Raghu’s AC

ON

23deg

Modes

Heat

Dry

Cool

Auto

Fan speed

Low

Medium

High

Raghu’s TV

ON

OK

Ch+

Vol+

Ch-

Vol-

OK

Ch-

Ch+

1

2

3

4

5

6

7

8

9

*

0

#

Varun’s Speaker

ON

OK

Ch+

Vol+

Ch-

Vol-

AUX / TV

FM / AM

1

2

3

4

5

6

7

8

9

*

0

#

Voice Control

IOT Casa Unites Everything Smartly and Simply.

Madhu’s AC

OFF

Madhu’s AC

ON

Easy Control

Smart Setup

Designed with

Designed with

Designed with

Details

Details

for Seamless Use

Details for Seamless Use

for Seamless Use

HRETE’s primary palette brings focus to important actions, guiding users with confidence. The neutral tones keep screens clean and easy to follow.

HRETE’s primary palette brings focus to important actions, guiding users with confidence. The neutral tones keep screens clean and easy to follow.

HRETE’s primary palette brings focus to important actions, guiding users with confidence. The neutral tones keep screens clean and easy to follow.

Typography That

Typography That

Typography That

Works

Works

Works

for People

for People

for People

Typography was chosen to be clean and easy to read on any screen. Headings stand out with confidence, while body text stays light and approachable.

Typography was chosen to be clean and easy to read on any screen. Headings stand out with confidence, while body text stays light and approachable.

Typephase

Typephase

Typephase

Oakes Grotesk

Oakes Grotesk

Oakes Grotesk

ABCDEFGHIJKLMNOPPQRSTUVWXYZ

ABCDEFGHIJKLMNOPPQRSTUVWXYZ

ABCDEFGHIJKLMNOPPQRSTUVWXYZ

abcdefghijklmnopqrstuvwxyz

abcdefghijklmnopqrstuvwxyz

abcdefghijklmnopqrstuvwxyz

1234567890!@#$%^&*()_+

1234567890!@#$%^&*()_+

1234567890!@#$%^&*()_+

Regular

Regular

Regular

Medium

Medium

Medium

Semi-bold

Semi-bold

Semi-bold

Bold

Bold

Bold

Aa

Aa

Aa

Aa

Aa

Aa

Colors

Colors

Colors

Balance

Balance

Balance

Trust,

Trust,

Trust,

Intelligence

Intelligence

Intelligence

and

and

and

Clarity

Clarity

Clarity

HRETE’s primary palette brings focus to important actions, guiding users with confidence. The neutral tones keep screens clean and easy to follow.

HRETE’s primary palette brings focus to important actions, guiding users with confidence. The neutral tones keep screens clean and easy to follow.

HRETE’s primary palette brings focus to important actions, guiding users with confidence. The neutral tones keep screens clean and easy to follow.

Shade of Orange

Brand Primary

#EF9800

Shades

Shades of Orange

Brand Primary

#EF9800

Shades

Shades

#007E7D

Shades

Shades

Grey

Brand Neutrals

#393939

#393939

Grey

Brand Neutrals

Shades

Impact

Impact

Impact

We Creted

We Creted

We Creted

Our redesign helped IoT Casa overcome critical usability barriers and drive meaningful outcomes across user experience and business performance.

Our redesign helped IoT Casa overcome critical usability barriers and drive meaningful outcomes across user experience and business performance.

50% drop in support tickets

50% drop in support tickets

Due to enhanced onboarding, clearer flows, and simplified setup screens. Users can now easily complete tasks like setting up Scenes and adding devices without requiring step-by-step guidance.

Due to enhanced onboarding, clearer flows, and simplified setup screens. Users can now easily complete tasks like setting up Scenes and adding devices without requiring step-by-step guidance.

30% increase in conversions,

30% increase in conversions,

Driven by improved usability and visual polish. The enhanced clarity and ease of use helped turn interest into action during sales demos and trials.

Driven by improved usability and visual polish. The enhanced clarity and ease of use helped turn interest into action during sales demos and trials.

40% less internal team involvement

40% less internal team involvement

New design that empowered users to self-serve. Fewer on-site visits and less time spent explaining basic app functions made the product easier to use for both customers and the company.

New design that empowered users to self-serve. Fewer on-site visits and less time spent explaining basic app functions made the product easier to use for both customers and the company.

Device usage

Device usage

Day

Day

Week

Week

Month

Month

8h

8h

4h

4h

2h

2h

0h

0h

Varun’s light

Varun’s light

Madhu’s Fan

Madhu’s Fan

Vikram TV

Vikram TV

Varun’s AC

Varun’s AC

Madhu’s AC

Madhu’s AC

Most Used Devices

Most Used Devices

Varun’s Lamp

Varun’s Lamp

1.45 hrs

1.45 hrs

Madhu’s Lamp

Madhu’s Lamp

25 mins

25 mins

Madhu’s Monitor

Madhu’s Monitor

20 mins

20 mins

Sri ram AC

Sri ram AC

20 mins

20 mins

Sri ram Monitor

Sri ram Monitor

20 mins

20 mins

Sri ram’s Fan

Sri ram’s Fan

5 mins

5 mins

Create your Routine

Create your Routine

Select a trigger

Select a trigger

Manual Trigger

Manual Trigger

Trigger device manually

Trigger device manually

Device & Time Trigger

Device & Time Trigger

Change the behaviour of the device in terms of device or time

Change the behaviour of the device in terms of device or time

Time Trigger

Time Trigger

Ex: Schedule 6.00am every morning

Ex: Schedule 6.00am every morning

Sensor Trigger

Sensor Trigger

Trigger devices when your around

Trigger devices when your around

Select devices

Select devices

Search Routines

Search Routines

Varun’s room

Varun’s room

4 devices

4 devices

Varun’s fan

Varun’s fan

Varun’s Monitor

Varun’s Monitor

Varun’s TV

Varun’s TV

Varun’s Studio Light

Varun’s Studio Light

Madhu’s room

Madhu’s room

5 devices

5 devices

Madhu’s Monitor

Madhu’s Monitor

Madhu’s Desk Light

Madhu’s Desk Light

Madhu’s Monitor

Madhu’s Monitor

Next

Next

Make your product the one users recommend!

Make your product the one users recommend!

Make your product the one users recommend!