Streamlining

Streamlining

Streamlining

Document Management

Document Management

Document Management

for Smarter Workflows

for Smarter Workflows

for Smarter Workflows

About Project

About Project

About Project

Audree Infotech, a leader in pharmaceutical software, partnered with us to redesign and optimize their Document Management System (DMS) one of the key platforms within their growing suite of pharma solutions.

As part of the larger ecosystem transformation, DMS was reimagined to make document creation, approval, and updates faster, clearer, and easier to manage.

The redesign focused on improving visibility, reducing manual effort, and ensuring every document could be tracked and maintained with accuracy helping pharma teams operate with greater speed and confidence.

Audree Infotech, a leader in pharmaceutical software, partnered with us to redesign and optimize their Document Management System (DMS) one of the key platforms within their growing suite of pharma solutions.

As part of the larger ecosystem transformation, DMS was reimagined to make document creation, approval, and updates faster, clearer, and easier to manage.

The redesign focused on improving visibility, reducing manual effort, and ensuring every document could be tracked and maintained with accuracy helping pharma teams operate with greater speed and confidence.

About Project

Health Care

Team

Varun kashetty, S.Madhumala

Subscription Category

Quick win

Project start Year

December 2024

Core Business

Core Business

Core Business

Challenges

Challenges

Challenges

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

The software worked, but its outdated UI and unclear hierarchy made daily use tedious leading to low adoption and constant dependency on support and training.

The software worked, but its outdated UI and unclear hierarchy made daily use tedious leading to low adoption and constant dependency on support and training.

The software worked, but its outdated UI and unclear hierarchy made daily use tedious leading to low adoption and constant dependency on support and training.

Stuck in a Loop, Slowed by Inefficiency

Stuck in a Loop, Slowed by Inefficiency

Stuck in a Loop, Slowed by Inefficiency

Teams spent too much time fixing recurring document errors, version mismatches, and missing updates draining resources and slowing overall system growth.

Teams spent too much time fixing recurring document errors, version mismatches, and missing updates draining resources and slowing overall system growth.

Teams spent too much time fixing recurring document errors, version mismatches, and missing updates draining resources and slowing overall system growth.

Heavy Dependence on Manual Coordination

Heavy Dependence on Manual Coordination

Document creation and approvals depended on constant follow-ups and manual tracking, slowing timelines and pulling teams away from higher value work.

Document creation and approvals depended on constant follow-ups and manual tracking, slowing timelines and pulling teams away from higher value work.

Heavy Dependence on Manual Coordination

Document creation and approvals depended on constant follow-ups and manual tracking, slowing timelines and pulling teams away from higher value work.

Our

Our

Our

Approach

Approach

Approach

Mapping User Flows to Uncover Hidden Gaps

We mapped complete document journeys from creation and review to approval and Retrieval highlighting redundant steps and confusing transitions. Simplified flows helped users complete actions faster with fewer clicks.

Mapping User Flows to Uncover Hidden Gaps

We mapped complete document journeys from creation and review to approval and Retrieval highlighting redundant steps and confusing transitions. Simplified flows helped users complete actions faster with fewer clicks.

Mapping User Flows to Uncover Hidden Gaps

We mapped complete document journeys from creation and review to approval and Retrieval highlighting redundant steps and confusing transitions. Simplified flows helped users complete actions faster with fewer clicks.

Streamlining Document

Lifecycle Into

Streamlining Document Lifecycle Into

Streamlining Document Lifecycle Into

One Seamless Flow

One Seamless Flow

One Seamless Flow

We rebuilt the entire journey from creation and approval to department distribution and controlled printing into clear, guided flows. Each step was simplified to reduce decisions, prevent dead ends, and maintain full traceability. Approval hierarchies, revision loops, and department-specific actions were structured so users always know the next step.

We rebuilt the entire journey from creation and approval to department distribution and controlled printing into clear, guided flows. Each step was simplified to reduce decisions, prevent dead ends, and maintain full traceability. Approval hierarchies, revision loops, and department-specific actions were structured so users always know the next step.

Streamlined Document

Streamlined Document

Streamlined Document

Stages in One View

Stages in

Stages in

One View

One View

We simplified document handling by introducing tab-based navigation for each creation stage Initiation, Draft, and Final Approval. Earlier, users had to move between multiple pages with repetitive tables and duplicated data. Now, all stages are accessible in one view, improving traceability, reducing back-and-forth, and saving.

We simplified document handling by introducing tab-based navigation for each creation stage Initiation, Draft, and Final Approval. Earlier, users had to move between multiple pages with repetitive tables and duplicated data. Now, all stages are accessible in one view, improving traceability, reducing back-and-forth, and saving.

We simplified document handling by introducing tab-based navigation for each creation stage Initiation, Draft, and Final Approval. Earlier, users had to move between multiple pages with repetitive tables and duplicated data. Now, all stages are accessible in one view, improving traceability, reducing back-and-forth, and saving.

Simplified Print &

Simplified Print &

Simplified Print &

Retrieval Flow

Retrieval Flow

Retrieval Flow

We redesigned the Print Issuance and Retrieval flow for speed and clarity. Users can now print only the required attachments, while color coded counts track document returns from each department. A tab-based layout keeps all print stages in one place, reducing back-and-forth navigation.

We redesigned the Print Issuance and Retrieval flow for speed and clarity. Users can now print only the required attachments, while color coded counts track document returns from each department. A tab-based layout keeps all print stages in one place, reducing back-and-forth navigation.

We redesigned the Print Issuance and Retrieval flow for speed and clarity. Users can now print only the required attachments, while color coded counts track document returns from each department. A tab-based layout keeps all print stages in one place, reducing back-and-forth navigation.

Effortless Navigation

Effortless Navigation

Effortless Navigation

from Creation to Revision

from Creation

from Creation

to Revision

to Revision

We simplified the Document Revision flow by introducing a tab-based switch between document creation and revision. Users can now move seamlessly between stages, eliminating the need to search or reload pages. This improvement made revisions faster, reduced manual effort, and ensured hassle free navigation across document versions.

We simplified the Document Revision flow by introducing a tab-based switch between document creation and revision. Users can now move seamlessly between stages, eliminating the need to search or reload pages. This improvement made revisions faster, reduced manual effort, and ensured hassle free navigation across document versions.

We simplified the Document Revision flow by introducing a tab-based switch between document creation and revision. Users can now move seamlessly between stages, eliminating the need to search or reload pages. This improvement made revisions faster, reduced manual effort, and ensured hassle free navigation across document versions.

Seamless Task Flow

Seamless Task Flow

Seamless Task Flow

Through Smart Visual Guidance

Through Smart

Through Smart Visual

Guidance

Visual Guidance

Smart notifications, color-coded statuses, and contextual prompts guide users seamlessly through each step, eliminating confusion and manual backtracking.

Smart notifications, color-coded statuses, and contextual prompts guide users seamlessly through each step, eliminating confusion and manual backtracking.

Redesigned DMS

Redesigned DMS

Redesigned DMS

Experience

Experience

Experience for Clarity and

for Clarity and Efficiency

for Clarity and Efficiency

Efficiency

We transformed the DMS interface into a streamlined, modern workspace, Every screen was redesigned to enhance readability, reduce confusion, and help Parma teams work smarter and faster.

We transformed the DMS interface into a streamlined, modern workspace, Every screen was redesigned to enhance readability, reduce confusion, and help Parma teams work smarter and faster.

Result That

Result That

Result That

Transformed DMS Lifecycle

Transformed DMS Lifecycle

Transformed DMS Lifecycle

Clearer document flows, structured approvals, and a fully digital review process reduced errors, accelerated decisions, and strengthened compliance across pharma teams.

Clearer document flows, structured approvals, and a fully digital review process reduced errors, accelerated decisions, and strengthened compliance across pharma teams.

Stronger Compliance & Traceability

Stronger Compliance & Traceability

Stronger Compliance & Traceability

Controlled document lifecycles, 

version history, and automated logs ensured every change was traceable. Teams achieved better audit with fewer compliance gaps and reduced manual follow-ups.

Controlled document lifecycles, 

version history, and automated logs ensured every change was traceable. Teams achieved better audit with fewer compliance gaps and reduced manual follow-ups.

Controlled document lifecycles, 

version history, and automated logs ensured every change was traceable. Teams achieved better audit with fewer compliance gaps and reduced manual follow-ups.

Faster Document Approvalsption

Guided approval workflows replaced email-based coordination and manual tracking. Review cycles became predictable and efficient, enabling up to 40% faster approvals across critical documents.

Fewer Support Tickets

Clear status visibility, role-based actions, and in-app notifications reduced user confusion. As a result, teams saw significantly fewer support requests and smoother cross-functional collaboration.

Faster Document Approvals

Faster Document Approvals

Guided approval workflows replaced email-based coordination and manual tracking. Review cycles became predictable and efficient, enabling up to 40% faster approvals across critical documents.

Guided approval workflows replaced email-based coordination and manual tracking. Review cycles became predictable and efficient, enabling up to 40% faster approvals across critical documents.

Fewer Support Tickets

Fewer Support Tickets

Clear status visibility, role-based actions, and in-app notifications reduced user confusion. As a result, teams saw significantly fewer support requests and smoother cross-functional collaboration.

Clear status visibility, role-based actions, and in-app notifications reduced user confusion. As a result, teams saw significantly fewer support requests and smoother cross-functional collaboration.

Make your product the one users recommend!

Make your product the one users recommend!

Make your product the one users recommend!