Rebuilding the
Rebuilding the
Rebuilding the
Quality Agreement
Quality Agreement
Quality Agreement
Experience for Modern Pharma Teams
Experience for Modern Pharma Teams
Experience for Modern Pharma Teams
Industry
Industry
Pharmaceutical
Pharmaceutical
Team
Team
S.Madhumala, Anush Reddy
S.Madhumala, Anush
Subscription
Subscription
Quick Win
Quick Win
Project start Year
Project start Year
September 2024
September 2024
About Project
About Project
About Project
Quality Agreements outline critical responsibilities and compliance standards between pharma companies and their partners.
Audree Infotech wanted to improve the module as lengthy clauses, unclear review flows, and manual version handling made agreement finalisation slow and error-prone.
We aimed to create a structured, guided, and audit-ready Quality Agreement system that simplifies collaboration, reduces miscommunication, and ensures complete visibility across all stakeholders.
Quality Agreements outline critical responsibilities and compliance standards between pharma companies and their partners.
Audree Infotech wanted to improve the module as lengthy clauses, unclear review flows, and manual version handling made agreement finalisation slow and error-prone.
We aimed to create a structured, guided, and audit-ready Quality Agreement system that simplifies collaboration, reduces miscommunication, and ensures complete visibility across all stakeholders.
Quality Agreements outline critical responsibilities and compliance standards between pharma companies and their partners.
Audree Infotech wanted to improve the module as lengthy clauses, unclear review flows, and manual version handling made agreement finalisation slow and error-prone.
We aimed to create a structured, guided, and audit-ready Quality Agreement system that simplifies collaboration, reduces miscommunication, and ensures complete visibility across all stakeholders.
Critical Workflow
Critical Workflow
Critical Workflow
Became Slowed
Became
Became Slowed by
by Complexity
Slowed by Complexity
Complexity
The Quality Agreement process was weighed down by long clauses and scattered feedback. With low visibility and heavy offline coordination, progress became slow and inconsistent.
The Quality Agreement process was weighed down by long clauses and scattered feedback. With low visibility and heavy offline coordination, progress became slow and inconsistent.
The Quality Agreement process was weighed down by long clauses and scattered feedback. With low visibility and heavy offline coordination, progress became slow and inconsistent.
Stuck in a Loop, Slowed by Inefficiency
Stuck in a Loop, Slowed by Inefficiency
Stuck in a Loop, Slowed by Inefficiency
Teams were repeatedly cycling through long clauses, scattered sections, and unclear review steps making it difficult to progress agreements without re-reading or re-validating information.
Teams were repeatedly cycling through long clauses, scattered sections, and unclear review steps making it difficult to progress agreements without re-reading or re-validating information.
Teams were repeatedly cycling through long clauses, scattered sections, and unclear review steps making it difficult to progress agreements without re-reading or re-validating information.
Heavy Dependence on Manual Coordination
Heavy Dependence on Manual Coordination
Heavy Dependence on Manual Coordination
Internal and external reviewers relied heavily on email threads, calls, and spreadsheets for feedback and clarifications, causing delays, confusion, and a lack of traceability.
Internal and external reviewers relied heavily on email threads, calls, and spreadsheets for feedback and clarifications, causing delays, confusion, and a lack of traceability.
Internal and external reviewers relied heavily on email threads, calls, and spreadsheets for feedback and clarifications, causing delays, confusion, and a lack of traceability.
Poor User Adoption Due to Outdated Experience
Poor User Adoption Due to Outdated Experience
Poor User Adoption Due to Outdated Experience
The outdated interface made it hard for teams to locate key sections, understand responsibilities, or track changes. Resulting in low engagement and reliance on offline tools.
The outdated interface made it hard for teams to locate key sections, understand responsibilities, or track changes. Resulting in low engagement and reliance on offline tools.
The outdated interface made it hard for teams to locate key sections, understand responsibilities, or track changes. Resulting in low engagement and reliance on offline tools.
Redesigning the Agreement
Redesigning the Agreement Lifecycle
Lifecycle
Redesigning the Agreement Lifecycle
Around Ease &
Confidence
Around Ease & Confidence
Around Ease & Confidence
We approached the redesign by untangling the Quality Agreement lifecycle and rebuilding it around clarity, structure, and flow.
Our UX decisions focused on reorganising long clauses into logical groups, simplifying review actions, ensuring transparent version history, and creating predictable approval stages.
By reducing cognitive load and introducing clear role-based guidance, the new experience removes uncertainty and eliminates the need for users to “search for where things are.”
The interface now guides teams naturally helping them work faster, collaborate better, and maintain complete traceability at every step.
We approached the redesign by untangling the Quality Agreement lifecycle and rebuilding it around clarity, structure, and flow.
Our UX decisions focused on reorganising long clauses into logical groups, simplifying review actions, ensuring transparent version history, and creating predictable approval stages.
By reducing cognitive load and introducing clear role-based guidance, the new experience removes uncertainty and eliminates the need for users to “search for where things are.”
The interface now guides teams naturally helping them work faster, collaborate better, and maintain complete traceability at every step.
We approached the redesign by untangling the Quality Agreement lifecycle and rebuilding it around clarity, structure, and flow.
Our UX decisions focused on reorganising long clauses into logical groups, simplifying review actions, ensuring transparent version history, and creating predictable approval stages.
By reducing cognitive load and introducing clear role-based guidance, the new experience removes uncertainty and eliminates the need for users to “search for where things are.”
The interface now guides teams naturally helping them work faster, collaborate better, and maintain complete traceability at every step.
Faster, Clearer
Faster, Clearer
Faster, Clearer
Agreement Access
Agreement Access
Agreement Access
We redesigned this screen to make it effortless for teams to locate agreements across clients and plants using clear, intuitive filters. Commitment points are displayed as organized tags, helping users quickly understand the scope of each agreement without opening the record. The layout is clean, scannable, and easy to navigate,and act on agreements with confidence and zero confusion.
We redesigned this screen to make it effortless for teams to locate agreements across clients and plants using clear, intuitive filters. Commitment points are displayed as organized tags, helping users quickly understand the scope of each agreement without opening the record. The layout is clean, scannable, and easy to navigate,and act on agreements with confidence and zero confusion.
We redesigned this screen to make it effortless for teams to locate agreements across clients and plants using clear, intuitive filters. Commitment points are displayed as organized tags, helping users quickly understand the scope of each agreement without opening the record. The layout is clean, scannable, and easy to navigate,and act on agreements with confidence and zero confusion.
A Clearer Way to
A Clearer Way to
A Clearer Way to
Review Agreements
Review Agreements
Review Agreements
The split layout lets users read the full document on the left while instantly seeing AI-extracted commitment points on the right. No switching tabs, no scrolling back and forth. Every clause is summarized, grouped, and easy to compare — making review faster, clearer, and far more efficient.
The split layout lets users read the full document on the left while instantly seeing AI-extracted commitment points on the right. No switching tabs, no scrolling back and forth. Every clause is summarized, grouped, and easy to compare — making review faster, clearer, and far more efficient.
The split layout lets users read the full document on the left while instantly seeing AI-extracted commitment points on the right. No switching tabs, no scrolling back and forth. Every clause is summarized, grouped, and easy to compare — making review faster, clearer, and far more efficient.
Faster Decisions Through
Faster Decisions Through
Faster Decisions Through
Clear Insight
Clear Insight
Clear Insight
With structured agreement tables and consistent visual cues, teams can quickly understand each commitment point, review terms with clarity, and confidently verify compliance.
With structured agreement tables and consistent visual cues, teams can quickly understand each commitment point, review terms with clarity, and confidently verify compliance.
Old Screen
Old Screen
Old Screen
Packed with tabular data and hard-to-understand layouts
Packed with tabular data and hard-to-understand layouts
Packed with tabular data and hard-to-understand layouts
New Screen
New Screen
New Screen
Clear-indications, organised, Task-focused , user-friendly
Clear-indications, organised, Task-focused , user-friendly
Clear-indications, organised, Task-focused , user-friendly
A Cleaner Interface for
A Cleaner Interface for
A Cleaner Interface for
Confident Agreements
Confident Agreements
Confident Agreements
The new UI turns dense agreements into clean, scannable screens. Clear hierarchy, grouped clauses reduce cognitive load allowing teams to focus on decisions, not navigation.
The new UI turns dense agreements into clean, scannable screens. Clear hierarchy, grouped clauses reduce cognitive load allowing teams to focus on decisions, not navigation.
Impact
Impact
Impact
We Creted
We Creted
We Creted
The redesigned Quality Agreement module completely changed how QA, Regulatory, and Purchase teams manage complex agreements. What was once a document-heavy, difficult-to-navigate process is now a structured, transparent, and easy-to-review workflow.
Clear clause grouping, guided review actions, and AI-assisted summaries helped teams understand terms faster, while version clarity and predictable approval stages reduced confusion and rework.
The results were substantial review time dropped by nearly 40%, follow-up clarifications reduced by 50%, and teams reported far higher confidence in verifying compliance.
The redesigned Quality Agreement module completely changed how QA, Regulatory, and Purchase teams manage complex agreements. What was once a document-heavy, difficult-to-navigate process is now a structured, transparent, and easy-to-review workflow.
Clear clause grouping, guided review actions, and AI-assisted summaries helped teams understand terms faster, while version clarity and predictable approval stages reduced confusion and rework.
The results were substantial review time dropped by nearly 40%, follow-up clarifications reduced by 50%, and teams reported far higher confidence in verifying compliance.
Make your product the one users recommend!
Make your product the one users recommend!
Make your product the one users recommend!
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