Rebuilding the Quality Agreement Experience for Modern Pharma Teams
Rebuilding the Quality Agreement Experience for Modern Pharma Teams
Rebuilding the Quality Agreement Experience for Modern Pharma Teams
About Project
About Project
About Project
Quality Agreements outline critical responsibilities and compliance standards between pharma companies and their partners.
Audree Infotech wanted to improve the module as lengthy clauses, unclear review flows, and manual version handling made agreement finalisation slow and error-prone.
We aimed to create a structured, guided, and audit-ready Quality Agreement system that simplifies collaboration, reduces miscommunication, and ensures complete visibility across all stakeholders.
Quality Agreements outline critical responsibilities and compliance standards between pharma companies and their partners.
Audree Infotech wanted to improve the module as lengthy clauses, unclear review flows, and manual version handling made agreement finalisation slow and error-prone.
We aimed to create a structured, guided, and audit-ready Quality Agreement system that simplifies collaboration, reduces miscommunication, and ensures complete visibility across all stakeholders.
About Project
Pharmaceutical
Team
Anush Reddy, S.Madhumala
Subscription Category
Quick win
Project start Year
September 2024
Core Business Challenges
Core Business Challenges
Core Business Challenges
Poor User Adoption Due to Outdated Experience
Poor User Adoption Due to Outdated Experience
Poor User Adoption Due to Outdated Experience
The outdated interface made it difficult to find key sections or track changes, leading to low engagement and heavy reliance on offline tools.
The outdated interface made it difficult to find key sections or track changes, leading to low engagement and heavy reliance on offline tools.
The outdated interface made it difficult to find key sections or track changes, leading to low engagement and heavy reliance on offline tools.
Stuck in a Loop, Slowed by Inefficiency
Stuck in a Loop, Slowed by Inefficiency
Stuck in a Loop, Slowed by Inefficiency
Teams kept raising support tickets because scattered clauses and unclear review steps made agreements slow and confusing.
Teams kept raising support tickets because scattered clauses and unclear review steps made agreements slow and confusing.
Teams kept raising support tickets because scattered clauses and unclear review steps made agreements slow and confusing.
Heavy Dependence on Manual Coordination
Heavy Dependence on Manual Coordination
Reviewers depended on emails, calls, and spreadsheets for clarifications, creating delays, confusion, and poor traceability.
Reviewers depended on emails, calls, and spreadsheets for clarifications, creating delays, confusion, and poor traceability.
Heavy Dependence on Manual Coordination
Reviewers depended on emails, calls, and spreadsheets for clarifications, creating delays, confusion, and poor traceability.
Our Approach
Our Approach
Our Approach
Mapping User Flows to Uncover Hidden Gaps
We mapped the entire Quality Agreement lifecycle to spot redundant steps and unclear transitions.The refined flow is now linear, clear, and easier for every role to complete.
Mapping User Flows to Uncover Hidden Gaps
We mapped the entire Quality Agreement lifecycle to spot redundant steps and unclear transitions.The refined flow is now linear, clear, and easier for every role to complete.
Mapping User Flows to Uncover Hidden Gaps
We mapped the entire Quality Agreement lifecycle to spot redundant steps and unclear transitions.The refined flow is now linear, clear, and easier for every role to complete.
Redesigning the Agreement Lifecycle Around Ease & Confidence
Redesigning the Agreement Lifecycle Around Ease & Confidence
Redesigning the Agreement Lifecycle Around Ease & Confidence
We redesigned the Quality Agreement module by restructuring long clauses into logical groups, simplifying reviews, and making version history and approval stages fully transparent. By reducing cognitive load and adding clear role-based guidance, users no longer need to search for information the interface guides them naturally.
We redesigned the Quality Agreement module by restructuring long clauses into logical groups, simplifying reviews, and making version history and approval stages fully transparent. By reducing cognitive load and adding clear role-based guidance, users no longer need to search for information the interface guides them naturally.
Faster, Clearer Agreement Access
Faster, Clearer Agreement Access
Faster, Clearer Agreement Access
We redesigned this screen to make it effortless for teams to locate agreements across clients and plants using clear, intuitive filters. Commitment points are displayed as organized tags, helping users quickly understand the scope of each agreement without opening the record. The layout is clean, scannable, and easy to navigate,and act on agreements with confidence and zero confusion.
We redesigned this screen to make it effortless for teams to locate agreements across clients and plants using clear, intuitive filters. Commitment points are displayed as organized tags, helping users quickly understand the scope of each agreement without opening the record. The layout is clean, scannable, and easy to navigate,and act on agreements with confidence and zero confusion.
We redesigned this screen to make it effortless for teams to locate agreements across clients and plants using clear, intuitive filters. Commitment points are displayed as organized tags, helping users quickly understand the scope of each agreement without opening the record. The layout is clean, scannable, and easy to navigate,and act on agreements with confidence and zero confusion.
A Clearer Way to Review Agreements
A Clearer Way to Review Agreements
A Clearer Way to Review Agreements
The split layout lets users read the full document on the left while instantly seeing AI-extracted commitment points on the right. No switching tabs, no scrolling back and forth. Every clause is summarized, grouped, and easy to compare — making review faster, clearer, and far more efficient.
The split layout lets users read the full document on the left while instantly seeing AI-extracted commitment points on the right. No switching tabs, no scrolling back and forth. Every clause is summarized, grouped, and easy to compare — making review faster, clearer, and far more efficient.
The split layout lets users read the full document on the left while instantly seeing AI-extracted commitment points on the right. No switching tabs, no scrolling back and forth. Every clause is summarized, grouped, and easy to compare — making review faster, clearer, and far more efficient.
Faster Decisions Through Clear Insight
Faster Decisions Through Clear Insight
Faster Decisions Through Clear Insight
With structured agreement tables and consistent visual cues, teams can quickly understand each commitment point, review terms with clarity, and confidently verify compliance.
With structured agreement tables and consistent visual cues, teams can quickly understand each commitment point, review terms with clarity, and confidently verify compliance.
A Cleaner Interface for Confident Agreements
A Cleaner Interface for Confident Agreements
A Cleaner Interface for Confident Agreements
The new UI turns dense agreements into clean, scannable screens. Clear hierarchy, grouped clauses reduce cognitive load allowing teams to focus on decisions, not navigation.
The new UI turns dense agreements into clean, scannable screens. Clear hierarchy, grouped clauses reduce cognitive load allowing teams to focus on decisions, not navigation.
Results That Transformed Quality Agreement Lifecycle
Results That Transformed Quality Agreement Lifecycle
Results That Transformed Quality Agreement Lifecycle
Clearer agreement workflows, structured approvals, and a fully digital review process improved compliance, reduced back-and-forth, and increased operational confidence across teams.
Clearer agreement workflows, structured approvals, and a fully digital review process improved compliance, reduced back-and-forth, and increased operational confidence across teams.
Stronger Control & Traceability
Stronger Control & Traceability
Stronger Control & Traceability
Structured agreement stages, version control, and approval traceability ensured every change was documented, reviewable, and audit-ready at all times.
Structured agreement stages, version control, and approval traceability ensured every change was documented, reviewable, and audit-ready at all times.
Structured agreement stages, version control, and approval traceability ensured every change was documented, reviewable, and audit-ready at all times.
Faster Agreement Reviews
Guided workflows replaced email-based coordination, enabling predictable reviews, quicker approvals, and fewer delays across legal, QA, and vendor teams.
Reduced Follow-ups & Support Dependency
Clear status visibility, role-based actions, and in-app notifications minimized clarification loops and reduced dependency on support and manual tracking.
Faster Agreement Reviews
Faster Agreement Reviews
Guided workflows replaced email-based coordination, enabling predictable reviews, quicker approvals, and fewer delays across legal, QA, and vendor teams.
Guided workflows replaced email-based coordination, enabling predictable reviews, quicker approvals, and fewer delays across legal, QA, and vendor teams.
Reduced Follow-ups & Support Dependency
Reduced Follow-ups & Support Dependency
Clear status visibility, role-based actions, and in-app notifications minimized clarification loops and reduced dependency on support and manual tracking.
Clear status visibility, role-based actions, and in-app notifications minimized clarification loops and reduced dependency on support and manual tracking.