Redefining

Redefining

Redefining

Batch Records

Batch Records

Batch Records

From

From Complexity to

From

Complexity to Clarity

Clarity

Complexity to Clarity

Industry

Industry

Pharmaceutical

Pharmaceutical

Team

Team

S.Madhumala, Anush Reddy

S.Madhumala, Anush

Subscription

Subscription

Quick Win

Quick Win

Project start Year

Project start Year

August 2024

August 2024

About Project

About Project

About Project

The Batch Manufacturing Record (BMR) module manages the full lifecycle of manufacturing documentation from creation and review to approval, issuance, and retrieval. It’s a critical system in pharma, ensuring every manufacturing step is properly recorded, controlled, and compliant.

The earlier BMR system had an higher task completion time, scattered workflows, and unclear lifecycle stages, making it difficult for teams to create, manage, and trace BMRs efficiently.

To simplify BMR creation and lifecycle management with a modern, structured, and traceable workflow that reduces confusion and makes the entire process faster and more compliant.

The Batch Manufacturing Record (BMR) module manages the full lifecycle of manufacturing documentation from creation and review to approval, issuance, and retrieval. It’s a critical system in pharma, ensuring every manufacturing step is properly recorded, controlled, and compliant.

The earlier BMR system had an higher task completion time, scattered workflows, and unclear lifecycle stages, making it difficult for teams to create, manage, and trace BMRs efficiently.

To simplify BMR creation and lifecycle management with a modern, structured, and traceable workflow that reduces confusion and makes the entire process faster and more compliant.

The Batch Manufacturing Record (BMR) module manages the full lifecycle of manufacturing documentation from creation and review to approval, issuance, and retrieval. It’s a critical system in pharma, ensuring every manufacturing step is properly recorded, controlled, and compliant.

The earlier BMR system had an higher task completion time, scattered workflows, and unclear lifecycle stages, making it difficult for teams to create, manage, and trace BMRs efficiently.

To simplify BMR creation and lifecycle management with a modern, structured, and traceable workflow that reduces confusion and makes the entire process faster and more compliant.

The Problems Limiting

The Problems Limiting

The Problems Limiting

BMR

BMR

BMR Efficiency & Clarity

Efficiency & Clarity

Efficiency & Clarity

Scattered BMR steps and unclear lifecycle stages slowed documentation, increased manual checks, and made batch review and approval harder for Production and QA teams.

Scattered BMR steps and unclear lifecycle stages slowed documentation, increased manual checks, and made batch review and approval harder for Production and QA teams.

Scattered BMR steps and unclear lifecycle stages slowed documentation, increased manual checks, and made batch review and approval harder for Production and QA teams.

Stuck in a Loop, Slowed by Inefficiency

Stuck in a Loop, Slowed by Inefficiency

Stuck in a Loop, Slowed by Inefficiency

Teams spent too much time filling and updating BMRs due to repetitive fields, scattered forms, and unclear grouping making a critical process unnecessarily slow.

Teams spent too much time filling and updating BMRs due to repetitive fields, scattered forms, and unclear grouping making a critical process unnecessarily slow.

Teams spent too much time filling and updating BMRs due to repetitive fields, scattered forms, and unclear grouping making a critical process unnecessarily slow.

Heavy Dependence on Manual Coordination

Heavy Dependence on Manual Coordination

Heavy Dependence on Manual Coordination

With no clear cues or version clarity, teams depended on calls and offline coordination to verify changes delaying approvals and increasing QA and production workload.

With no clear cues or version clarity, teams depended on calls and offline coordination to verify changes delaying approvals and increasing QA and production workload.

With no clear cues or version clarity, teams depended on calls and offline coordination to verify changes delaying approvals and increasing QA and production workload.

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

The outdated UI made it hard to move between creation, review, approval, and issuance. Users constantly switched screens just to track progress or find information.

The outdated UI made it hard to move between creation, review, approval, and issuance. Users constantly switched screens just to track progress or find information.

The outdated UI made it hard to move between creation, review, approval, and issuance. Users constantly switched screens just to track progress or find information.

Turning Complex Batch

Records

Turning Complex Batch Records

Turning Complex Batch Records

Into a Clear,

Structured Flow

Into a Clear, Structured Flow

Into a Clear, Structured Flow

We redesigned the entire BMR lifecycle by mapping how batches are actually created, reviewed, approved, issued, and retrieved in real manufacturing environments. Each stage was rebuilt into a clear, guided flow reducing manual decisions, removing backtracking, and giving teams complete visibility across the full record.

Review and approval screens became predictable and easier to follow, and version changes were clearly highlighted so teams instantly know what’s updated. We also introduced a tab-based switch between Manufacturing and Packing flows, allowing users to move between both processes effortlessly without losing context.

The result is a unified, error-free BMR experience that enables faster reviews, smoother collaboration between Production and QA, and fully traceable manufacturing documentation from start to finish.

We redesigned the entire BMR lifecycle by mapping how batches are actually created, reviewed, approved, issued, and retrieved in real manufacturing environments. Each stage was rebuilt into a clear, guided flow reducing manual decisions, removing backtracking, and giving teams complete visibility across the full record.

Review and approval screens became predictable and easier to follow, and version changes were clearly highlighted so teams instantly know what’s updated. We also introduced a tab-based switch between Manufacturing and Packing flows, allowing users to move between both processes effortlessly without losing context.

The result is a unified, error-free BMR experience that enables faster reviews, smoother collaboration between Production and QA, and fully traceable manufacturing documentation from start to finish.

We redesigned the entire BMR lifecycle by mapping how batches are actually created, reviewed, approved, issued, and retrieved in real manufacturing environments. Each stage was rebuilt into a clear, guided flow reducing manual decisions, removing backtracking, and giving teams complete visibility across the full record.

Review and approval screens became predictable and easier to follow, and version changes were clearly highlighted so teams instantly know what’s updated. We also introduced a tab-based switch between Manufacturing and Packing flows, allowing users to move between both processes effortlessly without losing context.

The result is a unified, error-free BMR experience that enables faster reviews, smoother collaboration between Production and QA, and fully traceable manufacturing documentation from start to finish.

One Interface,

One Interface,

One Interface,

Two

Workflows

Two Workflows

Two Workflows

Since BMR and BPR share the same structure but differ in function, we added a simple tab switch to toggle between them. This keeps both workflows clearly separated while using one familiar layout—reducing duplication, avoiding confusion, and helping teams switch contexts effortlessly.

Since BMR and BPR share the same structure but differ in function, we added a simple tab switch to toggle between them. This keeps both workflows clearly separated while using one familiar layout—reducing duplication, avoiding confusion, and helping teams switch contexts effortlessly.

Since BMR and BPR share the same structure but differ in function, we added a simple tab switch to toggle between them. This keeps both workflows clearly separated while using one familiar layout—reducing duplication, avoiding confusion, and helping teams switch contexts effortlessly.

One Unified View for

One Unified View for

One Unified View for

Confident

Confident

Confident Review

Review

Review

The review screen brings everything into one workspace the BMR document on the left and all product details and comments on the right. Reviewers no longer switch tabs or hunt for information. Key details are visible without scrolling, making verification faster and more accurate. Inline comments keep discussions in context, reducing back-and-forth and simplifying the entire review process.

The review screen brings everything into one workspace the BMR document on the left and all product details and comments on the right. Reviewers no longer switch tabs or hunt for information. Key details are visible without scrolling, making verification faster and more accurate. Inline comments keep discussions in context, reducing back-and-forth and simplifying the entire review process.

The review screen brings everything into one workspace the BMR document on the left and all product details and comments on the right. Reviewers no longer switch tabs or hunt for information. Key details are visible without scrolling, making verification faster and more accurate. Inline comments keep discussions in context, reducing back-and-forth and simplifying the entire review process.

Priority Made Visible.

Priority Made Visible.

Priority Made Visible.

Decisions Made Faster.

Decisions

Decisions

Made Faster.

Made Faster.

The older BMR workflow made it difficult for teams to identify which records needed immediate attention.

We added a Priority Selector so teams can instantly see which BMRs need urgent attention. Users can set or adjust priority anytime, ensuring critical batches never get lost in the workflow.

The older BMR workflow made it difficult for teams to identify which records needed immediate attention.

We added a Priority Selector so teams can instantly see which BMRs need urgent attention. Users can set or adjust priority anytime, ensuring critical batches never get lost in the workflow.

The older BMR workflow made it difficult for teams to identify which records needed immediate attention.

We added a Priority Selector so teams can instantly see which BMRs need urgent attention. Users can set or adjust priority anytime, ensuring critical batches never get lost in the workflow.

Design guided by

Design guided by

Design guided by

Visual

Visual

Visual

Clarity

Clarity

Clarity

Smart UI cues like status tags, icons, empty states, and comment cards make every step easy to understand. Users instantly see what’s pending, completed, or needs attention.

Smart UI cues like status tags, icons, empty states, and comment cards make every step easy to understand. Users instantly see what’s pending, completed, or needs attention.

Old Screen

Old Screen

Old Screen

Packed with tabular data and hard-to-understand layouts

Packed with tabular data and hard-to-understand layouts

Packed with tabular data and hard-to-understand layouts

New Screen

New Screen

New Screen

Clear-indications, organised, Task-focused , user-friendly

Clear-indications, organised, Task-focused , user-friendly

Clear-indications, organised, Task-focused , user-friendly

A Modern UI

A Modern UI

A Modern UI

for a Smarter

for a Smarter

for a Smarter

Workflow

Workflow

Workflow

The redesigned UI brings clarity to every screen with structured layouts, cleaner hierarchies, and components that make actions easy and predictable.

The redesigned UI brings clarity to every screen with structured layouts, cleaner hierarchies, and components that make actions easy and predictable.

Impact

Impact

Impact

We Created

We Created

We Created

The redesigned BMR system completely transformed how teams create, review, approve, and issue batch records. What was once a slow, document-heavy, and error-prone workflow is now a guided, traceable, and compliant digital process.

The impact was immediate: review cycles shortened, manual referencing reduced drastically, and errors caused by inconsistent or missing data dropped significantly. With clearer navigation and a unified lifecycle view, teams now complete BMR activities confidently without unnecessary back-and-forth.

The most notable outcome was, Before the redesign, the system was used in only 2 pharma facilities. After the redesign, it scaled rapidly and is now deployed across 100+ plants in 38+ countries, evolving into a trusted platform that brings uniformity, accuracy, and compliance to manufacturing teams worldwide.

The redesigned BMR system completely transformed how teams create, review, approve, and issue batch records. What was once a slow, document-heavy, and error-prone workflow is now a guided, traceable, and compliant digital process.

The impact was immediate: review cycles shortened, manual referencing reduced drastically, and errors caused by inconsistent or missing data dropped significantly. With clearer navigation and a unified lifecycle view, teams now complete BMR activities confidently without unnecessary back-and-forth.

The most notable outcome was, Before the redesign, the system was used in only 2 pharma facilities. After the redesign, it scaled rapidly and is now deployed across 100+ plants in 38+ countries, evolving into a trusted platform that brings uniformity, accuracy, and compliance to manufacturing teams worldwide.

Make your product the one users recommend!

Make your product the one users recommend!

Make your product the one users recommend!