Redefining

Redefining

Redefining

Batch Records

Batch Records

Batch Records

From Complexity to Clarity

From Complexity to

From Complexity to Clarity

Clarity

About Project

About Project

About Project

The Batch Manufacturing Record (BMR) module manages the full lifecycle of manufacturing documentation from creation and review to approval, issuance, and retrieval. It’s a critical system in pharma, ensuring every manufacturing step is properly recorded, controlled, and compliant.

The earlier BMR system had an higher task completion time, scattered workflows, and unclear lifecycle stages, making it difficult for teams to create, manage, and trace BMRs efficiently.

To simplify BMR creation and lifecycle management with a modern, structured, and traceable workflow that reduces confusion and makes the entire process faster and more compliant.

The Batch Manufacturing Record (BMR) module manages the full lifecycle of manufacturing documentation from creation and review to approval, issuance, and retrieval. It’s a critical system in pharma, ensuring every manufacturing step is properly recorded, controlled, and compliant.

The earlier BMR system had an higher task completion time, scattered workflows, and unclear lifecycle stages, making it difficult for teams to create, manage, and trace BMRs efficiently.

To simplify BMR creation and lifecycle management with a modern, structured, and traceable workflow that reduces confusion and makes the entire process faster and more compliant.

About Project

Pharmaceutical

Team

Anush Reddy, S.Madhumala

Subscription Category

Quick win

Project start Year

August 2024

Core Business

Core Business

Core Business

Challenges

Challenges

Challenges

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

The outdated interface made it difficult to find key sections or track changes, leading to low engagement and heavy reliance on offline tools.

The outdated interface made it difficult to find key sections or track changes, leading to low engagement and heavy reliance on offline tools.

The outdated interface made it difficult to find key sections or track changes, leading to low engagement and heavy reliance on offline tools.

Stuck in a Loop, Slowed by Inefficiency

Stuck in a Loop, Slowed by Inefficiency

Stuck in a Loop, Slowed by Inefficiency

Repeated support tickets piled up as scattered forms and unclear grouping made BMR updates slow and confusing.

Repeated support tickets piled up as scattered forms and unclear grouping made BMR updates slow and confusing.

Repeated support tickets piled up as scattered forms and unclear grouping made BMR updates slow and confusing.

Heavy Dependence on Manual Coordination

Heavy Dependence on Manual Coordination

Reviewers depended on emails, calls, and spreadsheets for clarifications, creating delays, confusion, and poor traceability.

Reviewers depended on emails, calls, and spreadsheets for clarifications, creating delays, confusion, and poor traceability.

Heavy Dependence on Manual Coordination

Reviewers depended on emails, calls, and spreadsheets for clarifications, creating delays, confusion, and poor traceability.

Our

Our

Our

Approach

Approach

Approach

Mapping User Flows to Uncover Hidden Gaps

We studied how Production, QA, and Documentation teams actually create BMRs, revealing repeated inputs, unclear transitions, and heavy offline coordination. This gave us a clear roadmap for a guided, streamlined flow.

Mapping User Flows to Uncover Hidden Gaps

We studied how Production, QA, and Documentation teams actually create BMRs, revealing repeated inputs, unclear transitions, and heavy offline coordination. This gave us a clear roadmap for a guided, streamlined flow.

Mapping User Flows to Uncover Hidden Gaps

We studied how Production, QA, and Documentation teams actually create BMRs, revealing repeated inputs, unclear transitions, and heavy offline coordination. This gave us a clear roadmap for a guided, streamlined flow.

Turning Complex Batch

Records Into a

Turning Complex Batch Records Into a

Turning Complex Batch Records Into a

Clear,

Structured Flow

Clear, Structured Flow

Clear, Structured Flow

We rebuilt the entire BMR lifecycle into a guided, stage-wise flow that reflects real manufacturing practices. Manual decisions and backtracking were removed, reviews became predictable with clear version cues, and a Manufacturing Packing tab switch lets users move between flows effortlessly.

We rebuilt the entire BMR lifecycle into a guided, stage-wise flow that reflects real manufacturing practices. Manual decisions and backtracking were removed, reviews became predictable with clear version cues, and a Manufacturing Packing tab switch lets users move between flows effortlessly.

One Interface,

One Interface,

One Interface,

Two Workflows

Two Workflows

Two Workflows

Since BMR and BPR share the same structure but differ in function, we added a simple tab switch to toggle between them. This keeps both workflows clearly separated while using one familiar layout—reducing duplication, avoiding confusion, and helping teams switch contexts effortlessly.

Since BMR and BPR share the same structure but differ in function, we added a simple tab switch to toggle between them. This keeps both workflows clearly separated while using one familiar layout—reducing duplication, avoiding confusion, and helping teams switch contexts effortlessly.

Since BMR and BPR share the same structure but differ in function, we added a simple tab switch to toggle between them. This keeps both workflows clearly separated while using one familiar layout—reducing duplication, avoiding confusion, and helping teams switch contexts effortlessly.

One Unified View for

One Unified View for

One Unified View for

Confident Review

Confident Review

Confident Review

The review screen brings everything into one workspace the BMR document on the left and all product details and comments on the right.

Reviewers no longer switch tabs or hunt for information. Key details are visible without scrolling, making verification faster and more accurate. Reducing back-and-forth and simplifying the entire review process.

The review screen brings everything into one workspace the BMR document on the left and all product details and comments on the right.

Reviewers no longer switch tabs or hunt for information. Key details are visible without scrolling, making verification faster and more accurate. Reducing back-and-forth and simplifying the entire review process.

The review screen brings everything into one workspace the BMR document on the left and all product details and comments on the right.

Reviewers no longer switch tabs or hunt for information. Key details are visible without scrolling, making verification faster and more accurate. Reducing back-and-forth and simplifying the entire review process.

Priority Made Visible.

Priority Made Visible.

Priority Made Visible.

Decisions Made Faster.

Decisions Made Faster.

Decisions Made Faster.

The older BMR workflow made it difficult for teams to identify which records needed immediate attention.

We added a Priority Selector so teams can instantly see which BMRs need urgent attention. Users can set or adjust priority anytime, ensuring critical batches never get lost in the workflow.

The older BMR workflow made it difficult for teams to identify which records needed immediate attention.

We added a Priority Selector so teams can instantly see which BMRs need urgent attention. Users can set or adjust priority anytime, ensuring critical batches never get lost in the workflow.

The older BMR workflow made it difficult for teams to identify which records needed immediate attention.

We added a Priority Selector so teams can instantly see which BMRs need urgent attention. Users can set or adjust priority anytime, ensuring critical batches never get lost in the workflow.

Design guided by

Design guided by

Design guided by

Visual Clarity

Visual Clarity

Visual

Clarity

Smart UI cues like status tags, icons, empty states, and comment cards make every step easy to understand. Users instantly see what’s pending, completed, or needs attention.

Smart UI cues like status tags, icons, empty states, and comment cards make every step easy to understand. Users instantly see what’s pending, completed, or needs attention.

A Modern UI for a

A Modern UI for a

A Modern UI for a

Smarter Workflow

Smarter Workflow

Smarter

Workflow

The redesigned UI brings clarity to every screen with structured layouts, cleaner hierarchies, and components that make actions easy and predictable.

The redesigned UI brings clarity to every screen with structured layouts, cleaner hierarchies, and components that make actions easy and predictable.

Result That

Result That

Result That

Transformed

Transformed

Transformed

Batch Manufacturing Lifecycle

Batch Manufacturing

Batch Manufacturing Lifecycle

Lifecycle

The redesigned BMR system completely transformed how teams create and issue batch records. What was once a slow, document-heavy, and error-prone is now a guided, traceable process.

The redesigned BMR system completely transformed how teams create and issue batch records. What was once a slow, document-heavy, and error-prone is now a guided, traceable process.

Stronger Compliance & Traceability

Stronger Compliance & Traceability

Stronger Compliance & Traceability

Built-in validations, version history, and approval tracking ensured every batch record change was accurate, traceable, and audit-ready.

Built-in validations, version history, and approval tracking ensured every batch record change was accurate, traceable, and audit-ready.

Built-in validations, version history, and approval tracking ensured every batch record change was accurate, traceable, and audit-ready.

Faster, Error-Free Execution

Clear record structures, built-in validations, and step-by-step flows reduced manual referencing, minimized errors, and shortened review cycles.

Scalable Global Adoption

The redesigned BRMS scaled from limited use to a trusted platform adopted across global pharma plants, ensuring consistent and accurate batch record creation.

Faster, Error-Free Execution

Faster, Error-Free Execution

Clear record structures, built-in validations, and step-by-step flows reduced manual referencing, minimized errors, and shortened review cycles.

Clear record structures, built-in validations, and step-by-step flows reduced manual referencing, minimized errors, and shortened review cycles.

Scalable Global Adoption

Scalable Global Adoption

The redesigned BRMS scaled from limited use to a trusted platform adopted across global pharma plants, ensuring consistent and accurate batch record creation.

The redesigned BRMS scaled from limited use to a trusted platform adopted across global pharma plants, ensuring consistent and accurate batch record creation.

Make your product the one users recommend!

Make your product the one users recommend!

Make your product the one users recommend!