Redesigning RIMS Into a Clear, Controlled Regulatory Workflow

Redesigning RIMS Into a Clear, Controlled Regulatory Workflow

Redesigning RIMS Into a Clear, Controlled Regulatory Workflow

About Project

About Project

About Project

Regulatory Information Management Systems (RIMS) help Regulatory Affairs teams manage product registrations, submissions, variations, renewals, and country specific regulatory data across the product lifecycle.

Regulatory teams struggled with fragmented data, poor visibility into submission status and timelines, and reliance on offline trackers, making coordination across products, countries, and submissions inefficient and error prone.

To resolve these challenges, Audree approached us to redesign their RIMS. We transformed the end-to-end regulatory lifecycle into a structured, role aligned digital workflow that reflects how regulatory teams plan, execute, and track submissions in real-world environments.



Regulatory Information Management Systems (RIMS) help Regulatory Affairs teams manage product registrations, submissions, variations, renewals, and country specific regulatory data across the product lifecycle.

Regulatory teams struggled with fragmented data, poor visibility into submission status and timelines, and reliance on offline trackers, making coordination across products, countries, and submissions inefficient and error prone.

To resolve these challenges, Audree approached us to redesign their RIMS. We transformed the end-to-end regulatory lifecycle into a structured, role aligned digital workflow that reflects how regulatory teams plan, execute, and track submissions in real-world environments.



About Project

Pharmaceutical

Team

Abhishek Jha, T.Srinivas

Subscription Category

Quick win

Project start Year

August 2024

Core Business Challenges

Core Business Challenges

Core Business Challenges

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

Poor User Adoption Due to Outdated Experience

An outdated interface and unclear lifecycle forced teams to cross check data just to track submission status.

An outdated interface and unclear lifecycle forced teams to cross check data just to track submission status.

An outdated interface and unclear lifecycle forced teams to cross check data just to track submission status.

Slowed by Fragmented Regulatory Processes

Slowed by Fragmented Regulatory Processes

Slowed by Fragmented Regulatory Processes

Scattered data, repeated entries, and unclear submission flows slowed regulatory work that demands speed, accuracy, and compliance.

Scattered data, repeated entries, and unclear submission flows slowed regulatory work that demands speed, accuracy, and compliance.

Scattered data, repeated entries, and unclear submission flows slowed regulatory work that demands speed, accuracy, and compliance.

Heavy Dependence on Manual Coordination

Heavy Dependence on Manual Coordination

Teams relied on emails, calls, and spreadsheets to validate submissions, slowing reviews and increasing QA workload.

Teams relied on emails, calls, and spreadsheets to validate submissions, slowing reviews and increasing QA workload.

Heavy Dependence on Manual Coordination

Teams relied on emails, calls, and spreadsheets to validate submissions, slowing reviews and increasing QA workload.

Our Approach

Our Approach

Our Approach

Mapping User Flows to Uncover Hidden Gaps

We mapped the entire RIMS lifecycle from product and country setup to submission, review, and post-approval updates to uncover where teams faced fragmented data, unclear handoffs, and gaps in submission tracking across regions and stages.

Mapping User Flows to Uncover Hidden Gaps

We mapped the entire RIMS lifecycle from product and country setup to submission, review, and post-approval updates to uncover where teams faced fragmented data, unclear handoffs, and gaps in submission tracking across regions and stages.

Mapping User Flows to Uncover Hidden Gaps

We mapped the entire RIMS lifecycle from product and country setup to submission, review, and post-approval updates to uncover where teams faced fragmented data, unclear handoffs, and gaps in submission tracking across regions and stages.

Designing Regulatory Management Into a

Guided Workflow

Designing Regulatory Management Into a

Guided Workflow

Designing Regulatory Management Into a

Guided Workflow

We transformed fragmented regulatory activities into a single, structured workflow. Each stage from product and country setup to submission tracking was redesigned into clear, role-based steps with consistent data and improved visibility, reducing reliance on offline trackers and manual follow-ups.

We transformed fragmented regulatory activities into a single, structured workflow. Each stage from product and country setup to submission tracking was redesigned into clear, role-based steps with consistent data and improved visibility, reducing reliance on offline trackers and manual follow-ups.

Audree RIMS Screen
Audree RIMS Screen
Audree RIMS Screen
RIMS Transactions screen
RIMS Transactions screen
RIMS Transactions screen

Unified Handling of Europe and Non-Europe Transactions

Unified Handling of Europe and Non-Europe Transactions

Unified Handling of Europe and Non-Europe Transactions

We structured RIMS to clearly differentiate Europe and non-Europe regulatory transactions within the same system.

Dedicated tab-based views allow easy switching between regions, while region-specific fields, statuses, and submission paths ensure teams capture the right information upfront, track progress accurately, and manage variations without confusion while maintaining consistency across global regulatory operations.

We structured RIMS to clearly differentiate Europe and non-Europe regulatory transactions within the same system.

Dedicated tab-based views allow easy switching between regions, while region-specific fields, statuses, and submission paths ensure teams capture the right information upfront, track progress accurately, and manage variations without confusion while maintaining consistency across global regulatory operations.

We structured RIMS to clearly differentiate Europe and non-Europe regulatory transactions within the same system.

Dedicated tab-based views allow easy switching between regions, while region-specific fields, statuses, and submission paths ensure teams capture the right information upfront, track progress accurately, and manage variations without confusion while maintaining consistency across global regulatory operations.

Structured Phases for Seamless Investigation

Structured Phases for Seamless Investigation

Structured Phases for Seamless Investigation

We redesigned the RIMS data fields screen to bring clarity and structure to complex regulatory information. Related fields are grouped into logical sections such as product specifications, regulatory details, and manufacturing units, allowing users to enter and review data without jumping across screens.

We redesigned the RIMS data fields screen to bring clarity and structure to complex regulatory information. Related fields are grouped into logical sections such as product specifications, regulatory details, and manufacturing units, allowing users to enter and review data without jumping across screens.

We redesigned the RIMS data fields screen to bring clarity and structure to complex regulatory information. Related fields are grouped into logical sections such as product specifications, regulatory details, and manufacturing units, allowing users to enter and review data without jumping across screens.

RIMS Project details Page
RIMS Project details Page
RIMS Project details Page

Visual Cues That

Simplify Regulatory Work

Visual Cues That

Simplify Regulatory Work

Visual Cues That

Simplify Regulatory Work

Status tags, submission insights, and structured stages turn complex regulatory work into clear, actionable steps. Teams instantly see progress and next actions.

Status tags, submission insights, and structured stages turn complex regulatory work into clear, actionable steps. Teams instantly see progress and next actions.

Old RIMS ScreenNew RIMS Screen

Structured UI for Clear Regulatory Work

Structured UI for Clear Regulatory Work

Structured UI for Clear Regulatory Work

Clean layouts, structured tables, and clear visual cues help teams track submissions confidently, reduce errors, and stay aligned across products, countries, and timelines.

Clean layouts, structured tables, and clear visual cues help teams track submissions confidently, reduce errors, and stay aligned across products, countries, and timelines.

RIMS Screens
RIMS Screens

Results That Transformed the Regulatory Lifecycle

Results That Transformed the Regulatory Lifecycle

Results That Transformed the Regulatory Lifecycle

Defined regulatory workflows with role-based actions and controlled reviews improved submission predictability, reduced rework, and strengthened audit readiness across regions and teams.

Defined regulatory workflows with role-based actions and controlled reviews improved submission predictability, reduced rework, and strengthened audit readiness across regions and teams.

Stronger Compliance & Traceability

Stronger Compliance & Traceability

Stronger Compliance & Traceability

Real-time visibility into submissions, approvals, and variations ensured accurate tracking of regulatory data, reduced compliance gaps, and improved audit preparedness across global markets.

Real-time visibility into submissions, approvals, and variations ensured accurate tracking of regulatory data, reduced compliance gaps, and improved audit preparedness across global markets.

Real-time visibility into submissions, approvals, and variations ensured accurate tracking of regulatory data, reduced compliance gaps, and improved audit preparedness across global markets.

Faster Submission & Approval Cycles

Structured workflows and clear status indicators replaced manual coordination, enabling faster reviews, smoother approvals, and consistent progress across regulatory stages.

Reduced Support Dependency

Unified views and clear submission statuses minimized confusion and manual follow-ups, lowering support tickets and improving overall system adoption among regulatory teams.

Faster Submission & Approval Cycles

Faster Submission & Approval Cycles

Structured workflows and clear status indicators replaced manual coordination, enabling faster reviews, smoother approvals, and consistent progress across regulatory stages.

Structured workflows and clear status indicators replaced manual coordination, enabling faster reviews, smoother approvals, and consistent progress across regulatory stages.

Reduced Support Dependency

Reduced Support Dependency

Unified views and clear submission statuses minimized confusion and manual follow-ups, lowering support tickets and improving overall system adoption among regulatory teams.

Unified views and clear submission statuses minimized confusion and manual follow-ups, lowering support tickets and improving overall system adoption among regulatory teams.

Deep-Dive Into More System

Deep-Dive Into More System

Deep-Dive Into More System

Browse every optimised Software and explore how legacy systems became intuitive.

Browse every optimised Software and explore how legacy systems became intuitive.

Browse every optimised Software and explore how legacy systems became intuitive.