Redesigning LMS Into a Simple, Compliant Training Workflow

About Project

The Learning Management System (LMS) is a critical compliance tool in pharma, used to manage training assignments, certifications, assessments, and competency tracking across roles.

However, the existing LMS was difficult to navigate, heavily manual, and hard to track leading to missed trainings, repeated follow-ups, and audit risk.

Audree wanted to redesign LMS into a clear, role-based, and audit-ready digital workflow that simplifies training management for employees, reviewers, and administrators while ensuring regulatory compliance.

The Learning Management System (LMS) is a critical compliance tool in pharma, used to manage training assignments, certifications, assessments, and competency tracking across roles.

However, the existing LMS was difficult to navigate, heavily manual, and hard to track leading to missed trainings, repeated follow-ups, and audit risk.

About Project

Pharmaceutical

Team

Anush Reddy, S.Madhumala

Subscription Category

Quick win

Project start Year

August 2025

Core Business Challenges

Poor User Adoption Due to Outdated Experience

Complex lists and unclear status indicators made it hard for users to understand assigned trainings and next steps.

Slowed by Process Inefficiency

Training data lived across spreadsheets and emails, making it hard to track completions, reviews, and closures on time.

Heavy Dependence on Manual Coordination

Limited visibility into training progress forced repeated reminders, emails, and calls between learners, reviewers, and QA.

Heavy Dependence on Manual Coordination

Limited visibility into training progress forced repeated reminders, emails, and calls between learners, reviewers, and QA.

Our Approach

Mapping User Flows to Uncover Hidden Gaps

We mapped the complete LMS lifecycle from training creation and assignment to completion, review, approval, and audit closure.

This helped uncover fragmented tracking, repeated manual follow-ups, unclear reviewer ownership, and limited visibility across employees, managers, and QA teams.

Mapping User Flows to Uncover Hidden Gaps

We mapped the complete LMS lifecycle from training creation and assignment to completion, review, approval, and audit closure.

This helped uncover fragmented tracking, repeated manual follow-ups, unclear reviewer ownership, and limited visibility across employees, managers, and QA teams.

Mapping User Flows to Uncover Hidden Gaps

We mapped the complete LMS lifecycle from training creation and assignment to completion, review, approval, and audit closure.

This helped uncover fragmented tracking, repeated manual follow-ups, unclear reviewer ownership, and limited visibility across employees, managers, and QA teams.

Designing LMS Into a  Guided Training Workflow

We redesigned the pharma LMS from fragmented training records and manual tracking into a structured, role-based learning workflow. Clear training assignments, status visibility, and approval flows improved compliance tracking, reduced follow-ups, and enabled teams to complete, review, and certify trainings with confidence across the organization.

Training Reviews Made Simple

We redesigned the LMS training review flow to give managers and QA teams clear visibility into induction and role-based trainings. Admins can assign training materials directly to users, everything managed in one unified screen eliminating emails and spreadsheets.

Clear trainee lists, status indicators, and reviewer actions make it easy to track pending trainings, validate completions, and close reviews efficiently, ensuring timely compliance with minimal manual effort.

Structured View for Assigned Trainings

Users can view all assigned training programs in one organized space, with clear grouping by department, category, and completion status. Card-based view make it easy to understand what’s in progress, what’s completed, and what needs attention next.

Clear labels, due dates, material counts, and progress indicators help users plan learning without confusion. This reduces dependency on reminders or manual tracking and ensures employees can complete required trainings on time with full clarity.

Clear Training Calendar for Planned Compliance

The Annual Training Calendar gives a month-wise view of all department trainings, showing scheduled, approved, returned, and pending items. Teams can plan inductions, GMP, SOP, and role-based trainings without spreadsheets or offline tracking.

Clear calendar cards and status indicators show training coverage at a glance, while inline edits and approvals keep plans accurate, auditable, and on track.

A Consistent UI for Faster, Confident Execution

A consistent UI language across screens helps teams work faster and with fewer errors. Standardised components and clear cues guide users smoothly through tasks, reducing confusion.

Results That Redefined   LMS Training & Management

Clear training workflows, centralised visibility, and guided reviews transformed how organisations plan, track, and validate employee training across departments.

Stronger Compliance & Traceability

Centralized training records and role-based approvals ensured all trainings were traceable, audit-ready, and free from manual follow-ups.

Faster API Batch Execution

Clear trainee lists, status indicators, and guided reviewer actions enabled managers to identify pending trainings, validate completions, and close reviews faster without emails, spreadsheets, or follow-ups.