Redesigning the Vendor Portal for Faster, Smarter Procurement
Redesigning the Vendor Portal for Faster, Smarter Procurement
Redesigning the Vendor Portal for Faster, Smarter Procurement
About Project
About Project
About Project
The Vendor Portal is a key platform for pharma companies to manage vendors and procurement from onboarding and qualification to RFQs, quotations, negotiations, and purchase orders.
Audree Infotech saw the need to modernise the Vendor Portal as confusing navigation, unstructured RFQs, and unclear processes were causing delays and constant back-and-forth.
Our goal was to redesign the Vendor Portal into a clear, guided, and efficient procurement system helping teams collaborate smoothly, handle RFQs faster, and maintain full transparency.
The Vendor Portal is a key platform for pharma companies to manage vendors and procurement from onboarding and qualification to RFQs, quotations, negotiations, and purchase orders.
Audree Infotech saw the need to modernise the Vendor Portal as confusing navigation, unstructured RFQs, and unclear processes were causing delays and constant back-and-forth.
Our goal was to redesign the Vendor Portal into a clear, guided, and efficient procurement system helping teams collaborate smoothly, handle RFQs faster, and maintain full transparency.
About Project
Pharmaceutical
Team
Anush Reddy, S.Madhumala
Subscription Category
Quick win
Project start Year
October 2024
Core Business Challenges
Core Business Challenges
Core Business Challenges
Poor User Adoption Due to Outdated Experience
Poor User Adoption Due to Outdated Experience
Poor User Adoption Due to Outdated Experience
The outdated interface and scattered navigation made simple actions difficult, leading to low vendor adoption and constant reliance on internal teams for support.
The outdated interface and scattered navigation made simple actions difficult, leading to low vendor adoption and constant reliance on internal teams for support.
The outdated interface and scattered navigation made simple actions difficult, leading to low vendor adoption and constant reliance on internal teams for support.
Stuck in a Loop, Slowed by Inefficiency
Stuck in a Loop, Slowed by Inefficiency
Stuck in a Loop, Slowed by Inefficiency
Procurement teams raised repeated support tickets just to track RFQs and missing quotes. Without a structured flow, delays and backtracking became routine across the cycle.
Procurement teams raised repeated support tickets just to track RFQs and missing quotes. Without a structured flow, delays and backtracking became routine across the cycle.
Procurement teams raised repeated support tickets just to track RFQs and missing quotes. Without a structured flow, delays and backtracking became routine across the cycle.
Heavy Dependence on Manual Coordination
Heavy Dependence on Manual Coordination
Manual follow-ups and calls were needed to confirm submissions or negotiate terms, creating delays and pulling teams away from strategic work.
Manual follow-ups and calls were needed to confirm submissions or negotiate terms, creating delays and pulling teams away from strategic work.
Heavy Dependence on Manual Coordination
Manual follow-ups and calls were needed to confirm submissions or negotiate terms, creating delays and pulling teams away from strategic work.
Our Approach
Our Approach
Our Approach
Mapping User Flows to Uncover Hidden Gaps
We mapped the entire vendor journey onboarding to PO generation to identify redundant steps and confusion points. The refined flow is linear, faster, and easier for both vendors and procurement teams.
Mapping User Flows to Uncover Hidden Gaps
We mapped the entire vendor journey onboarding to PO generation to identify redundant steps and confusion points. The refined flow is linear, faster, and easier for both vendors and procurement teams.
Mapping User Flows to Uncover Hidden Gaps
We mapped the entire vendor journey onboarding to PO generation to identify redundant steps and confusion points. The refined flow is linear, faster, and easier for both vendors and procurement teams.
Simplifying Procurement Through Guided UX
Simplifying Procurement Through Guided UX
Simplifying Procurement Through Guided UX
We redesigned the full vendor journey from RFQs to quotations, negotiations, and POs into clear, guided flows. Each step was simplified to cut decision fatigue, prevent backtracking, and ensure complete traceability.Structured comparison views, cleaner negotiation loops, and vendor-specific actions now guide users effortlessly through every stage.
We redesigned the full vendor journey from RFQs to quotations, negotiations, and POs into clear, guided flows. Each step was simplified to cut decision fatigue, prevent backtracking, and ensure complete traceability.Structured comparison views, cleaner negotiation loops, and vendor-specific actions now guide users effortlessly through every stage.
A Clear, Error-Free Quotation Experience
A Clear, Error-Free Quotation Experience
A Clear, Error-Free Quotation Experience
We redesigned the RFQ and quotation flow into a simple, structured, and intuitive experience. RFQs now present clear item details, specs, deadlines, and required fields. This guided approach removes ambiguity, prevents errors, and helps vendors submit accurate quotations without back-and-forth clarifications.
We redesigned the RFQ and quotation flow into a simple, structured, and intuitive experience. RFQs now present clear item details, specs, deadlines, and required fields. This guided approach removes ambiguity, prevents errors, and helps vendors submit accurate quotations without back-and-forth clarifications.
We redesigned the RFQ and quotation flow into a simple, structured, and intuitive experience. RFQs now present clear item details, specs, deadlines, and required fields. This guided approach removes ambiguity, prevents errors, and helps vendors submit accurate quotations without back-and-forth clarifications.
Clear Comparisons, Transparent Negotiations
Clear Comparisons, Transparent Negotiations
Clear Comparisons, Transparent Negotiations
We built a comprehensive comparison Layout that allows procurement teams to review quotations side-by-side including pricing, delivery timelines, payment terms, and negotiation notes. Every revision, counter-offer, and comment is recorded in a single, transparent timeline, eliminating email threads. This unified view speeds up evaluation, reduces confusion, and ensures both teams and vendors stay aligned.
We built a comprehensive comparison Layout that allows procurement teams to review quotations side-by-side including pricing, delivery timelines, payment terms, and negotiation notes. Every revision, counter-offer, and comment is recorded in a single, transparent timeline, eliminating email threads. This unified view speeds up evaluation, reduces confusion, and ensures both teams and vendors stay aligned.
We built a comprehensive comparison Layout that allows procurement teams to review quotations side-by-side including pricing, delivery timelines, payment terms, and negotiation notes. Every revision, counter-offer, and comment is recorded in a single, transparent timeline, eliminating email threads. This unified view speeds up evaluation, reduces confusion, and ensures both teams and vendors stay aligned.
Faster Decisions Through Clear Insight
Faster Decisions Through Clear Insight
Faster Decisions Through Clear Insight
With organised comparison tables and consistent visual cues, teams can review prices, timelines, and terms without switching screens.
With organised comparison tables and consistent visual cues, teams can review prices, timelines, and terms without switching screens.
The New, Streamlined Vendor Management Experience
The New, Streamlined Vendor Management Experience
The New, Streamlined Vendor Management Experience
We redesigned the Vendor Portal into a modern, easy-to-scan workspace.Each screen was simplified to reduce clutter, and help teams move through RFQs, quotations, and POs faster.
We redesigned the Vendor Portal into a modern, easy-to-scan workspace.Each screen was simplified to reduce clutter, and help teams move through RFQs, quotations, and POs faster.
Result That Transformed Vendor Portal
Result That Transformed Vendor Portal
Result That Transformed Vendor Portal
Clearer workflows, guided submissions, and a fully digital vendor interaction improved accuracy, reduced back-and-forth, and strengthened collaboration between vendors and internal teams.
Clearer workflows, guided submissions, and a fully digital vendor interaction improved accuracy, reduced back-and-forth, and strengthened collaboration between vendors and internal teams.
Stronger Control & Traceability
Stronger Control & Traceability
Stronger Control & Traceability
Real-time status tracking and structured communication improved visibility into quotations and comparisons, ensuring clarity and traceability for vendors and teams.
Real-time status tracking and structured communication improved visibility into quotations and comparisons, ensuring clarity and traceability for vendors and teams.
Real-time status tracking and structured communication improved visibility into quotations and comparisons, ensuring clarity and traceability for vendors and teams.
Faster Vendor Submissions
Structured forms, clear validations, and step-by-step guidance simplified submissions, reducing delays and incomplete or incorrect entries.
Reduced Follow-ups & Support Dependency
Clear status visibility and automated notifications minimized manual follow-ups, lowering support effort for both vendors and internal teams.
Faster Vendor Submissions
Faster Vendor Submissions
Structured forms, clear validations, and step-by-step guidance simplified submissions, reducing delays and incomplete or incorrect entries.
Structured forms, clear validations, and step-by-step guidance simplified submissions, reducing delays and incomplete or incorrect entries.
Reduced Follow-ups & Support Dependency
Reduced Follow-ups & Support Dependency
Clear status visibility and automated notifications minimized manual follow-ups, lowering support effort for both vendors and internal teams.
Clear status visibility and automated notifications minimized manual follow-ups, lowering support effort for both vendors and internal teams.
Deep-Dive Into More System
Deep-Dive Into More System
Deep-Dive Into More System
Browse every optimised Software and explore how legacy systems became intuitive.
Browse every optimised Software and explore how legacy systems became intuitive.
Browse every optimised Software and explore how legacy systems became intuitive.
RCAI
Root Cause Analysis with Intelligence
LMS
Learning Management System
LIMS
Laboratory Information Management System
S & OP
Sales & Operations Planning
E-BMR
Batch Manufacturing Recall
WMPS
Warehouse Management System
DMS
Document Management System
CAPA
Corrective And Preventive Actions
QAS
Quality Agreement System
Vendor Portal
Vendor Management System
LIR-AER
Laboratory Information Record
OOS
Out Of Specification
CMS
Change Management System
IMS
Incident Management System
BRMS-API
Batch Record- Active Pharmaceutical Ingredient
E-BRMS
Batch Record Management System
RIMS
Regulatory Information Management System
APQR
Annual Product Quality Review
RCAI
Root Cause Analysis with Intelligence
LMS
Learning Management System
LIMS
Laboratory Information Management System
S & OP
Sales & Operations Planning
E-BMR
Batch Manufacturing Recall
RIMS
Regulatory Information Management Systems
IMS
Incident Management System
BRMS-API
Batch Record- Active Pharmaceutical Ingredient
E-BRMS
Batch Record Management System
APQR
Annual Product Quality Review
RIMS
Regulatory Information Management System
WMPS
Warehouse Management System
DMS
Document Management System
CMS
Change Management System
OOS
Out Of Specification
LIR-AER
Laboratory Information Record
Vendor Portal
Vendor Management System
QAS
Quality Agreement System
CAPA
Corrective And Preventive Actions